Pantheon experienced a minor incident on October 9, 2025 affecting Dashboard, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 09, 2025, 12:52 AM UTC
We are currently investigating reports of Dashboard performance issues. At this time, we want to clarify that no site downtime has been reported in relation to this incident. Our engineering team is actively working to identify the root cause and implement a resolution. If you require immediate assistance, please contact us via email: [email protected] We will provide the next update as soon as more information becomes available. Thank you for your patience and understanding.
- identified Oct 09, 2025, 01:15 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 09, 2025, 01:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2025, 02:48 AM UTC
This incident has been resolved. Dashboard operations are back to normal. Thank you for your patience throughout the process.