Ongoing since 06:48 PM UTC, affecting Data Ingestion.
The errors appear to be caused by an issue on Microsoft’s side affecting Microsoft 365 services, and other services that rely on Microsoft 365 seem to be affected too. We’re working to confirm this, and we’re checking our own systems to rule out any issue there.
Affected components
Update timeline
- identified Nov 12, 2026, 06:48 PM UTC
We’re seeing errors when connecting to Microsoft 365. Since about 18:00 UTC, new emails in connected Outlook/Microsoft 365 mailboxes may be processed late, and agents triggered by those emails may not start. Other integrations aren’t affected. We’re investigating and will post an update within 60 minutes.
- identified Nov 12, 2026, 06:53 PM UTC
The errors appear to be caused by an issue on Microsoft’s side affecting Microsoft 365 services, and other services that rely on Microsoft 365 seem to be affected too. We’re working to confirm this, and we’re checking our own systems to rule out any issue there.
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