Otter AI Outage History

Otter AI is up right now

There were 8 Otter AI outages since February 23, 2026 totaling 60h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.otter.ai

Minor March 25, 2026

Manual ad hoc recording not working for non-workspace users

Detected by Pingoru
Mar 25, 2026, 04:30 AM UTC
Resolved
Mar 25, 2026, 04:30 AM UTC
Duration
—
Affected: Web RecordingWeb Recording via Direct Messaging
Timeline · 3 updates
  1. investigating Mar 24, 2026, 07:49 PM UTC

    Status: Investigating Users not in a workspace (such as mobile users) may be currently experiencing an issue starting a manual recording. Our team is aware of the issue and is working on a solution as soon as possible. In the meantime, we recommend recording the audio separately and importing it into Otter later: https://help.otter.ai/hc/en-us/articles/360047733574-Import-an-audio-or-video-file, or if it's an online meeting, add Notetaker to record the conversation: https://help.otter.ai/hc/en-us/articles/13676219922711-Manually-add-Otter-Notetaker-to-a-meeting. Affected components Web Recording (Partial outage) Web Recording via Direct Messaging (Partial outage)

  2. identified Mar 24, 2026, 09:16 PM UTC

    Status: Identified Our team has identified the root cause and is working to fix the issue. Affected components Web Recording (Partial outage) Web Recording via Direct Messaging (Partial outage)

  3. resolved Mar 25, 2026, 04:30 AM UTC

    Status: Resolved Otter systems have been fully restored. Affected components Web Recording (Operational) Web Recording via Direct Messaging (Operational)

Read the full incident report →

Minor March 25, 2026

Some Conservations Stuck processing

Detected by Pingoru
Mar 25, 2026, 04:30 AM UTC
Resolved
Mar 25, 2026, 04:30 AM UTC
Duration
—
Affected: Speech Processing
Timeline · 3 updates
  1. identified Mar 21, 2026, 12:07 AM UTC

    Status: Identified Our team has identified the issue with processing some conversations. We are currently working on a fix and will deploy this as soon as possible. Affected components Speech Processing (Degraded performance)

  2. monitoring Mar 24, 2026, 09:19 PM UTC

    Status: Monitoring New conversations will process as normal. Conversations previously affected by this issue will be processed as our team works through the queue. Check back later if your conversation is still showing a processing issue. All conversations will be processed by our team. Affected components Speech Processing (Degraded performance)

  3. resolved Mar 25, 2026, 04:30 AM UTC

    Status: Resolved Otter systems have been fully restored. Affected components Speech Processing (Operational)

Read the full incident report →

Minor March 16, 2026

Speech Processing Delays

Detected by Pingoru
Mar 16, 2026, 12:18 PM UTC
Resolved
Mar 16, 2026, 12:18 PM UTC
Duration
—
Affected: Speech Processing
Timeline · 2 updates
  1. monitoring Mar 13, 2026, 04:00 PM UTC

    Status: Monitoring Our engineering team has identified the issue that may be causing speech processing delays. Speeches will be processed, but may take longer than usual. We appreciate your patience as we work through processing speeches. Affected components Speech Processing (Degraded performance)

  2. resolved Mar 16, 2026, 12:18 PM UTC

    Status: Resolved Otter systems have been fully restored. Affected components Speech Processing (Operational)

Read the full incident report →

Minor March 13, 2026

Otter site outage

Detected by Pingoru
Mar 13, 2026, 07:10 PM UTC
Resolved
Mar 13, 2026, 07:10 PM UTC
Duration
—
Timeline · 2 updates
  1. monitoring Mar 13, 2026, 06:14 PM UTC

    Status: Monitoring Otter experienced a brief outage, but the site should be loading again as intended. Our engineers have identified the issue. We have resumed operations but will continue to monitor the situation.

  2. resolved Mar 13, 2026, 07:10 PM UTC

    Status: Resolved Otter systems have been fully restored.

Read the full incident report →

Minor March 12, 2026

Issues with Joining Zoom Calls

Detected by Pingoru
Mar 12, 2026, 10:55 AM UTC
Resolved
Mar 12, 2026, 10:55 AM UTC
Duration
—
Affected: Otter Pilot
Timeline · 3 updates
  1. investigating Mar 09, 2026, 04:59 PM UTC

    Status: Investigating We are currently experiencing an issue with Otter not joining some Zoom meetings. Our team is aware and working on a solution as soon as possible. Affected components Otter Pilot (Degraded performance)

  2. monitoring Mar 09, 2026, 07:49 PM UTC

    Status: Monitoring Our engineering team has identified the issue and applied a fix to having Otter join Zoom meetings. The issue is related to issues due to Zoom. We're working with Zoom to resolve the issue fully as soon as possible. We have resumed operations but will continue to monitor the situation. You may still see some delayed joins up to a couple of minutes for Zoom meetings. Affected components Otter Pilot (Degraded performance)

  3. resolved Mar 12, 2026, 10:55 AM UTC

    Status: Resolved Otter systems have been fully restored. Affected components Otter Pilot (Operational)

Read the full incident report →

Minor March 9, 2026

Delays in Speaker Tagging

Detected by Pingoru
Mar 09, 2026, 05:25 AM UTC
Resolved
Mar 09, 2026, 05:25 AM UTC
Duration
—
Affected: Speech Processing
Timeline · 4 updates
  1. investigating Mar 09, 2026, 12:25 AM UTC

    Status: Investigating We are currently experiencing delays in speaker tagging. Our team is aware and working on a solution as soon as possible. Affected components Speech Processing (Degraded performance)

  2. investigating Mar 09, 2026, 04:11 AM UTC

    Status: Investigating We are currently experiencing an outage with Otter services. Our team is aware and working on a solution as soon as possible. Affected components Speech Processing (Degraded performance)

  3. identified Mar 09, 2026, 04:14 AM UTC

    Status: Identified Our team has identified the issue has deployed a fix to reduce the delays in speaker tagging for recorded speeches. Affected components Speech Processing (Degraded performance)

  4. resolved Mar 09, 2026, 05:25 AM UTC

    Status: Resolved Otter systems have been fully restored. Affected components Speech Processing (Operational)

Read the full incident report →

Minor February 23, 2026

Outbound Emails Delayed or Not Sending

Detected by Pingoru
Feb 23, 2026, 10:54 PM UTC
Resolved
Feb 23, 2026, 10:54 PM UTC
Duration
—
Affected: Otter Website
Timeline · 3 updates
  1. investigating Feb 23, 2026, 01:00 PM UTC

    Status: Investigating We are currently experiencing an issue with our outbound emails. This may cause delays in emails going out from the Otter System which includes, but not limited to: -Email invitations (Users will still be able to receive and accept them in app) -Bulk Export Links -Meeting processing and share notifications Our team is aware and working on a solution as soon as possible. Affected components Otter Website (Degraded performance)

  2. identified Feb 23, 2026, 08:16 PM UTC

    Status: Identified Our team has identified the issue and is working to fully restore our outbound emails once more. We've found this is due to an upstream issue and are working with our service providers to resolve the issue as soon as possible. -------------- This may cause delays in emails going out from the Otter System which includes, but not limited to: -Email invitations (Users will still be able to receive and accept them in app) -Bulk Export Links -Meeting processing and share notifications Affected components Otter Website (Degraded performance)

  3. resolved Feb 23, 2026, 10:54 PM UTC

    Status: Resolved Otter systems have been fully restored. Affected components Otter Website (Operational)

Read the full incident report →

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