Otter AI incident

Email Delivery Outage

Resolved after 1 hour 8 minutes, affecting Otter Website, on August 28, 2026.

investigating Aug 28, 2026, 07:09 PM UTC

We are currently experiencing an issue with email delivery, including notification emails, invite emails, password reset emails, payment emails and reminders, as well as the bulk export feature. Our team is aware of the issue and is working to resolve it as soon as possible.

Started
Aug 28, 2026, 07:09 PM UTC
Resolved
Aug 28, 2026, 08:18 PM UTC
Duration
1h 8m
Detected by Pingoru
Aug 28, 2026, 07:09 PM UTC

Affected components

Otter Website

Update timeline

  1. investigating Aug 28, 2026, 07:09 PM UTC

    We are currently experiencing an issue with email delivery, including notification emails, invite emails, password reset emails, payment emails and reminders, as well as the bulk export feature. Our team is aware of the issue and is working to resolve it as soon as possible.

  2. resolved Aug 28, 2026, 08:18 PM UTC

    Otter systems have been fully restored.

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