Otter AI incident

Site Reliability Degraded

Otter AI is currently experiencing a major incident, which began 3h ago. The vendor's full update timeline is below.

Started
May 22, 2026, 06:09 PM UTC
Resolved
Ongoing
Duration
● 2h 59m
Detected by Pingoru
May 22, 2026, 06:09 PM UTC

Update timeline

  1. investigating May 22, 2026, 03:33 PM UTC

    Status: Investigating We are currently experiencing an outage with Otter services. Our team is aware and working on a solution as soon as possible.

  2. identified May 22, 2026, 04:02 PM UTC

    Status: Identified Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but some lingering issues with Otter Notetaker joining your calls may persist while we continue working to resolve the issue.

  3. monitoring May 22, 2026, 06:09 PM UTC

    Status: Monitoring Our engineering team has identified and addressed the issue. We have resumed operations but will continue to monitor the situation.