Otter AI incident

Some audio imports getting delayed processing

Major Ongoing View vendor source →

Otter AI is currently experiencing a major incident affecting File Importing, which began 20 min ago. The vendor's full update timeline is below.

Started
May 12, 2026, 08:01 PM UTC
Resolved
Ongoing
Duration
● 19m
Detected by Pingoru
May 12, 2026, 08:01 PM UTC

Affected components

File Importing

Update timeline

  1. investigating May 12, 2026, 06:05 PM UTC

    Status: Investigating We are currently experiencing an outage with Otter services. Our team is aware and working on a solution as soon as possible. Affected components File Importing (Degraded performance)

  2. identified May 12, 2026, 07:15 PM UTC

    Status: Identified Our team has identified the issue and is working to fully restore services. Affected components File Importing (Degraded performance)

  3. monitoring May 12, 2026, 08:01 PM UTC

    Status: Monitoring ]We have resumed operations but will continue to monitor the situation. Affected components File Importing (Degraded performance)