Otter AI incident

Sitewide outage

Resolved after 19 minutes, affecting Google and File Importing and 1 more, on September 14, 2026.

identified Sep 14, 2026, 10:58 PM UTC

Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but may experience some slowness.

Started
Sep 14, 2026, 10:58 PM UTC
Resolved
Sep 14, 2026, 11:17 PM UTC
Duration
19m
Detected by Pingoru
Sep 14, 2026, 10:58 PM UTC

Affected components

GoogleFile ImportingOtter WebsiteSpeech ProcessingPaymentsGoogleEmail + PasswordMicrosoftWeb RecordingOtter Live Notes

Update timeline

  1. identified Sep 14, 2026, 10:58 PM UTC

    Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but may experience some slowness.

  2. resolved Sep 14, 2026, 11:17 PM UTC

    Otter systems have been fully restored.

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