Otter AI incident

Delays in processing for imports and summaries

Otter AI is currently experiencing a major incident affecting File Importing and Speech Processing, which began 9h ago. The vendor's full update timeline is below.

Started
May 08, 2026, 05:25 PM UTC
Resolved
Ongoing
Duration
● 9h 28m
Detected by Pingoru
May 08, 2026, 05:25 PM UTC

Affected components

File ImportingSpeech Processing

Update timeline

  1. identified May 08, 2026, 05:25 PM UTC

    Status: Identified Our team has identified the issue causing delays in imports processing and summaries processing. We've applied a fix and are working towards resolving any backed up processing files. Affected components Speech Processing (Degraded performance) File Importing (Degraded performance)