Otter AI incident

Delays in Speaker Tagging

Minor Resolved View vendor source →
Started
Mar 09, 2026, 05:25 AM UTC
Resolved
Mar 09, 2026, 05:25 AM UTC
Duration
Detected by Pingoru
Mar 09, 2026, 05:25 AM UTC

Affected components

Speech Processing

Update timeline

  1. investigating Mar 09, 2026, 12:25 AM UTC

    Status: Investigating We are currently experiencing delays in speaker tagging. Our team is aware and working on a solution as soon as possible. Affected components Speech Processing (Degraded performance)

  2. investigating Mar 09, 2026, 04:11 AM UTC

    Status: Investigating We are currently experiencing an outage with Otter services. Our team is aware and working on a solution as soon as possible. Affected components Speech Processing (Degraded performance)

  3. identified Mar 09, 2026, 04:14 AM UTC

    Status: Identified Our team has identified the issue has deployed a fix to reduce the delays in speaker tagging for recorded speeches. Affected components Speech Processing (Degraded performance)

  4. resolved Mar 09, 2026, 05:25 AM UTC

    Status: Resolved Otter systems have been fully restored. Affected components Speech Processing (Operational)

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