Otter AI incident

Delays in Speaker Tagging

Resolved after 4 hours 59 minutes, affecting Speech Processing, on March 9, 2026.

identified Mar 09, 2026, 04:14 AM UTC

Our team has identified the issue has deployed a fix to reduce the delays in speaker tagging for recorded speeches.

Started
Mar 09, 2026, 12:25 AM UTC
Resolved
Mar 09, 2026, 05:25 AM UTC
Duration
4h 59m
Detected by Pingoru
Mar 09, 2026, 12:25 AM UTC

Affected components

Speech Processing

Update timeline

  1. investigating Mar 09, 2026, 12:25 AM UTC

    We are currently experiencing delays in speaker tagging. Our team is aware and working on a solution as soon as possible.

  2. investigating Mar 09, 2026, 04:11 AM UTC

    We are currently experiencing an outage with Otter services. Our team is aware and working on a solution as soon as possible.

  3. identified Mar 09, 2026, 04:14 AM UTC

    Our team has identified the issue has deployed a fix to reduce the delays in speaker tagging for recorded speeches.

  4. resolved Mar 09, 2026, 05:25 AM UTC

    Otter systems have been fully restored.

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