Otava incident

Denver (DEN2) OTAVA® DRaaS powered by Veeam (OCC) Veeam Service Provider Console (VSPC) Service Degraded - 5/20/2026

Minor Ongoing View vendor source →

Otava is currently experiencing a minor incident affecting DRaaS powered by Veeam (OCC), which began 1h ago. The vendor's full update timeline is below.

Started
May 20, 2026, 08:36 PM UTC
Resolved
Ongoing
Duration
● 1h 3m
Detected by Pingoru
May 20, 2026, 08:36 PM UTC

Affected components

DRaaS powered by Veeam (OCC)

Update timeline

  1. identified May 20, 2026, 08:36 PM UTC

    Service Impacting: Yes , Customers will not be able to access VSPC. OTAVA® engineers are investigating an issue with DEN2 VSPC (vac.newcloudnetworks.com). Clients may not be able to access the VSPC to manage or review backup jobs or services. However, jobs will continue to run normally, as they do not rely on the VSPC to run. If you have any questions or concerns regarding this maintenance please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.