Is Otava down?

Last checked 1m ago
Current status
Otava is up

No incidents right now.

Official status page: https://status.otava.com · Polled every 5 minutes · 164 components tracked

Otava is operational right now. Last checked 1m ago; the most recent incident resolved 2d ago.

Real-time Otava status, recent outages, and incident history — pulled directly from Otava's official status page at https://status.otava.com every 5 minutes. Pingoru tracks 164 Otava services and has captured 96 incidents in the last 90 days (99.81% uptime). Get email, Slack, Discord, or webhook alerts the moment Otava reports a new incident — free for 5 monitors, no credit card.

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Otava uptime 99.81% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 23h 39m
    Started Sep 09, 2026, 04:14 PM UTC · Resolved Sep 10, 2026, 03:54 PM UTC
    DRaaS Powered by Veeam (OCC)OTAVA Cloud BackupBackup for Microsoft 365
    Timeline · 4 updates
    • investigating · Sep 09, 2026, 04:14 PM UTC

      Service Impacting: Yes, Customers will not be able to send backups to PHX Cloud Connect and backup/copy jobs may fail. OTAVA® engineers are investigating an issue with the PHX OCB and OCC infrastructure. Clients may notice failure to connect to the service provider and backup jobs may fail. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

    • investigating · Sep 09, 2026, 04:28 PM UTC

      The Cloud Connect (OCC) and Microsoft 365 (M365) backup services are operational at this time. We are continuing to investigate Cloud Backup (OCB) failures.

    • monitoring · Sep 09, 2026, 05:28 PM UTC

      A fix has been implemented and we are monitoring the results. All Phoenix OCB/OCC/M365 services are operational at this point.

    • resolved · Sep 10, 2026, 03:54 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1d 3h
    Started Sep 09, 2026, 09:41 AM UTC · Resolved Sep 10, 2026, 12:49 PM UTC
    DRaaS powered by Veeam (OCC)
    Timeline · 3 updates
    • investigating · Sep 09, 2026, 09:41 AM UTC

      Service Impacting: Yes, Customers will not be able to access VSPC. OTAVA® engineers are investigating an issue with DEN2 VSPC, clients may notice failure to connect to the Service Provider. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

    • monitoring · Sep 09, 2026, 11:48 AM UTC

      Our team has identified the underlying issue and successfully implemented a fix. We are now seeing backup jobs start and run successfully. We will continue to monitor the environment to ensure stability.

    • resolved · Sep 10, 2026, 12:49 PM UTC

      Resolved. OTAVA® engineers have successfully implemented a fix for the identified issue. Backup jobs are now completing successfully, and the environment is operating normally.

    Latest: Resolved. OTAVA® engineers have successfully implemented a fix for the identified issue. Backup jobs are now completing successfully, and the environment is operating normally.

  3. Resolved 1d 23h
    Started Sep 07, 2026, 02:51 PM UTC · Resolved Sep 09, 2026, 02:00 PM UTC
    OTAVA Shared Cloud
    Timeline · 4 updates
    • investigating · Sep 07, 2026, 02:51 PM UTC

      Service Impacting: Yes Description: We are currently investigating reports of intermittent internet connectivity degradation affecting customers hosted in our Mid-Michigan (MM1) shared cloud environment. Impact: During this time, tenants may experience increased network latency, packet loss, or brief connection resets when accessing services, virtual machines, and applications hosted in the (MM1) shared cloud. For questions or assistance, don't hesitate to get in touch with OTAVA Support at [email protected] or (877) 740-5028, Option 3.

    • identified · Sep 07, 2026, 03:15 PM UTC

      Update: Our Networking Team has identified the root cause of the internet connectivity degradation affecting the Mid-Michigan (MM1) shared cloud environment. We are currently implementing a fix to restore normal network performance and stabilize routing. Tenants may begin to see improvements in latency and connection quality as these mitigations take effect. We will continue to monitor the network traffic closely and will provide the next update within 30 minutes.

    • monitoring · Sep 07, 2026, 03:37 PM UTC

      Update: Our Networking Team has successfully implemented a fix to address the internet connectivity degradation affecting the Mid-Michigan (MM1) shared cloud environment. We are currently monitoring the environment to ensure the fix holds and that all services remain stable.

    • resolved · Sep 09, 2026, 02:00 PM UTC

      This incident has been resolved. Our engineering team confirmed that all internet connectivity metrics within the Mid-Michigan (MM1) shared cloud environment remained stable for the last 24 hours. If you have questions or need assistance, contact OTAVA Support at [email protected] or (877) 740-5028, Option 3.

    Latest: This incident has been resolved. Our engineering team confirmed that all internet connectivity metrics within the Mid-Michigan (MM1) shared cloud environment remained stable for th…

  4. Resolved 1d
    Started Aug 12, 2026, 04:11 PM UTC · Resolved Aug 13, 2026, 04:36 PM UTC
    Timeline · 3 updates
    • identified · Aug 12, 2026, 04:11 PM UTC

      Start Time: August 12, 2026 End Time: Ongoing Type: Incident Service Impacting: Yes Description: OTAVA is currently investigating a network outage impacting the Mid-Michigan (MM1) data center. Customers may experience loss of network connectivity to services hosted within MM1. OTAVA engineers are actively engaged and working to restore connectivity. Additional updates will be provided as more information becomes available. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

    • monitoring · Aug 12, 2026, 04:31 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 13, 2026, 04:36 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 9d 6h
    Started Aug 03, 2026, 04:48 PM UTC · Resolved Aug 12, 2026, 10:55 PM UTC
    Internet Backbone
    Timeline · 11 updates
    • investigating · Aug 03, 2026, 04:48 PM UTC

      Ashburn (AB1) Router loss of redundancy - 07/30/2026 Start Time: 07/30/2026 - 4:11 PM ET Service Impacting: No, the router failed over to its HA peer, but we are currently operating on a single device. Description: OTAVA® is investigating the cause of this loss of redundancy and has opened a ticket with the hardware vendor. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

    • identified · Aug 03, 2026, 08:00 PM UTC

      Update: The hardware vendor has identified a hardware failure and is shipping a replacement part.

    • identified · Aug 03, 2026, 08:21 PM UTC

      The hardware vendor has identified a hardware failure and is shipping a replacement part.

    • identified · Aug 04, 2026, 10:09 PM UTC

      Update: Replacement hardware has arrived and OTAVA is working with the datacenter staff to replace the failed component(s).

    • identified · Aug 05, 2026, 11:33 PM UTC

      The failed hardware has been replaced and OTAVA Engineers are working to reapply the configuration and test functionality prior to returning the device to service.

    • identified · Aug 07, 2026, 07:17 PM UTC

      Update: OTAVA engineers have been working to restore the device to service, but have since identified a hardware issue with the replacement device. The hardware vendor has been engaged and is sending another device.

    • identified · Aug 10, 2026, 03:58 PM UTC

      Update: The replacement hardware is expected to arrive this morning.

    • identified · Aug 10, 2026, 10:11 PM UTC

      Update: The replacement has arrived and OTAVA is working with datacenter staff to swap the hardware.

    • identified · Aug 11, 2026, 05:00 PM UTC

      Update: The hardware has been swapped and OTAVA Engineers are now working to apply the configuration and test functionality prior to returning the device to service.

    • monitoring · Aug 11, 2026, 10:04 PM UTC

      Update: The secondary router is now back in production. We will continue to monitor the device for the next 24 hours, at which time we will close this incident.

    • resolved · Aug 12, 2026, 10:55 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Otava outage history

12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 17 incidents View full outage history →