Is Otava down?
Last checked 1m agoNo incidents right now.
Otava is operational right now. Last checked 1m ago; the most recent incident resolved 2d ago.
Real-time Otava status, recent outages, and incident history — pulled directly from Otava's official status page at https://status.otava.com every 5 minutes. Pingoru tracks 164 Otava services and has captured 96 incidents in the last 90 days (99.81% uptime). Get email, Slack, Discord, or webhook alerts the moment Otava reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- DRaaS Powered by Veeam (OCC)OTAVA Cloud BackupBackup for Microsoft 365
Timeline · 4 updates
- investigating · Sep 09, 2026, 04:14 PM UTC
Service Impacting: Yes, Customers will not be able to send backups to PHX Cloud Connect and backup/copy jobs may fail. OTAVA® engineers are investigating an issue with the PHX OCB and OCC infrastructure. Clients may notice failure to connect to the service provider and backup jobs may fail. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- investigating · Sep 09, 2026, 04:28 PM UTC
The Cloud Connect (OCC) and Microsoft 365 (M365) backup services are operational at this time. We are continuing to investigate Cloud Backup (OCB) failures.
- monitoring · Sep 09, 2026, 05:28 PM UTC
A fix has been implemented and we are monitoring the results. All Phoenix OCB/OCC/M365 services are operational at this point.
- resolved · Sep 10, 2026, 03:54 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- DRaaS powered by Veeam (OCC)
Timeline · 3 updates
- investigating · Sep 09, 2026, 09:41 AM UTC
Service Impacting: Yes, Customers will not be able to access VSPC. OTAVA® engineers are investigating an issue with DEN2 VSPC, clients may notice failure to connect to the Service Provider. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- monitoring · Sep 09, 2026, 11:48 AM UTC
Our team has identified the underlying issue and successfully implemented a fix. We are now seeing backup jobs start and run successfully. We will continue to monitor the environment to ensure stability.
- resolved · Sep 10, 2026, 12:49 PM UTC
Resolved. OTAVA® engineers have successfully implemented a fix for the identified issue. Backup jobs are now completing successfully, and the environment is operating normally.
Latest: Resolved. OTAVA® engineers have successfully implemented a fix for the identified issue. Backup jobs are now completing successfully, and the environment is operating normally.
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- OTAVA Shared Cloud
Timeline · 4 updates
- investigating · Sep 07, 2026, 02:51 PM UTC
Service Impacting: Yes Description: We are currently investigating reports of intermittent internet connectivity degradation affecting customers hosted in our Mid-Michigan (MM1) shared cloud environment. Impact: During this time, tenants may experience increased network latency, packet loss, or brief connection resets when accessing services, virtual machines, and applications hosted in the (MM1) shared cloud. For questions or assistance, don't hesitate to get in touch with OTAVA Support at [email protected] or (877) 740-5028, Option 3.
- identified · Sep 07, 2026, 03:15 PM UTC
Update: Our Networking Team has identified the root cause of the internet connectivity degradation affecting the Mid-Michigan (MM1) shared cloud environment. We are currently implementing a fix to restore normal network performance and stabilize routing. Tenants may begin to see improvements in latency and connection quality as these mitigations take effect. We will continue to monitor the network traffic closely and will provide the next update within 30 minutes.
- monitoring · Sep 07, 2026, 03:37 PM UTC
Update: Our Networking Team has successfully implemented a fix to address the internet connectivity degradation affecting the Mid-Michigan (MM1) shared cloud environment. We are currently monitoring the environment to ensure the fix holds and that all services remain stable.
- resolved · Sep 09, 2026, 02:00 PM UTC
This incident has been resolved. Our engineering team confirmed that all internet connectivity metrics within the Mid-Michigan (MM1) shared cloud environment remained stable for the last 24 hours. If you have questions or need assistance, contact OTAVA Support at [email protected] or (877) 740-5028, Option 3.
Latest: This incident has been resolved. Our engineering team confirmed that all internet connectivity metrics within the Mid-Michigan (MM1) shared cloud environment remained stable for th…
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Timeline · 3 updates
- identified · Aug 12, 2026, 04:11 PM UTC
Start Time: August 12, 2026 End Time: Ongoing Type: Incident Service Impacting: Yes Description: OTAVA is currently investigating a network outage impacting the Mid-Michigan (MM1) data center. Customers may experience loss of network connectivity to services hosted within MM1. OTAVA engineers are actively engaged and working to restore connectivity. Additional updates will be provided as more information becomes available. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- monitoring · Aug 12, 2026, 04:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 13, 2026, 04:36 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Internet Backbone
Timeline · 11 updates
- investigating · Aug 03, 2026, 04:48 PM UTC
Ashburn (AB1) Router loss of redundancy - 07/30/2026 Start Time: 07/30/2026 - 4:11 PM ET Service Impacting: No, the router failed over to its HA peer, but we are currently operating on a single device. Description: OTAVA® is investigating the cause of this loss of redundancy and has opened a ticket with the hardware vendor. If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- identified · Aug 03, 2026, 08:00 PM UTC
Update: The hardware vendor has identified a hardware failure and is shipping a replacement part.
- identified · Aug 03, 2026, 08:21 PM UTC
The hardware vendor has identified a hardware failure and is shipping a replacement part.
- identified · Aug 04, 2026, 10:09 PM UTC
Update: Replacement hardware has arrived and OTAVA is working with the datacenter staff to replace the failed component(s).
- identified · Aug 05, 2026, 11:33 PM UTC
The failed hardware has been replaced and OTAVA Engineers are working to reapply the configuration and test functionality prior to returning the device to service.
- identified · Aug 07, 2026, 07:17 PM UTC
Update: OTAVA engineers have been working to restore the device to service, but have since identified a hardware issue with the replacement device. The hardware vendor has been engaged and is sending another device.
- identified · Aug 10, 2026, 03:58 PM UTC
Update: The replacement hardware is expected to arrive this morning.
- identified · Aug 10, 2026, 10:11 PM UTC
Update: The replacement has arrived and OTAVA is working with datacenter staff to swap the hardware.
- identified · Aug 11, 2026, 05:00 PM UTC
Update: The hardware has been swapped and OTAVA Engineers are now working to apply the configuration and test functionality prior to returning the device to service.
- monitoring · Aug 11, 2026, 10:04 PM UTC
Update: The secondary router is now back in production. We will continue to monitor the device for the next 24 hours, at which time we will close this incident.
- resolved · Aug 12, 2026, 10:55 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Otava outage history
12 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Otava outage history →Or sign up free to get alerts when Otava breaks · 10 free monitors · No credit card
- Started Sep 09, 2026, 04:14 PM UTC · Resolved Sep 10, 2026, 03:54 PM UTC · 23h 39m
- Started Sep 09, 2026, 09:41 AM UTC · Resolved Sep 10, 2026, 12:49 PM UTC · 1d 3h
- Started Sep 07, 2026, 02:51 PM UTC · Resolved Sep 09, 2026, 02:00 PM UTC · 1d 23h
- Started Aug 12, 2026, 04:11 PM UTC · Resolved Aug 13, 2026, 04:36 PM UTC · 1d
- Started Aug 03, 2026, 04:48 PM UTC · Resolved Aug 12, 2026, 10:55 PM UTC · 9d 6h
- Indianapolis (IN1) Management Connectivity Issues on GEN3 DRaaS powered by Veeam - 7/26/2026 ResolvedStarted Jul 26, 2026, 09:54 AM UTC · Resolved Jul 28, 2026, 01:12 PM UTC · 2d 3h
- AU (SC1) vCloud Degradation ResolvedStarted Jul 19, 2026, 04:06 PM UTC · Resolved Jul 22, 2026, 08:03 PM UTC · 3d 3h
- Started Jul 18, 2026, 02:27 PM UTC · Resolved Jul 19, 2026, 03:12 PM UTC · 1d