Is Otava down?
Last checked 2m agoNo new incidents. 1 long-running issue listed below.
Otava is operational right now, apart from 1 long-running issue open since October 12, 2026. Last checked 2m ago.
Real-time Otava status, recent outages, and incident history: pulled directly from Otava's official status page at status.otava.com every 5 minutes. Pingoru tracks 164 Otava services and has captured 14 incidents in the last 90 days (99.22% uptime). Get email, Slack, Discord, or webhook alerts the moment Otava reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 1 update
- resolved · Oct 22, 2026, 02:00 PM UTC
At approximately 10:00 AM ET and again at 11:20 AM ET, the IN1 Data Center experienced power interruptions affecting the facility’s power distribution units (PDUs). The interruptions occurred when a facility vendor caused a power failure while performing break/fix maintenance work. The work has been suspended, and power has been restored. The environment is currently stable. We will provide additional updates as more information becomes available.
Latest: At approximately 10:00 AM ET and again at 11:20 AM ET, the IN1 Data Center experienced power interruptions affecting the facility’s power distribution units (PDUs). The interruptio…
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- OTAVA Managed Endpoint
Timeline · 2 updates
- identified · Oct 18, 2026, 07:57 PM UTC
OTAVA® engineers have identified the issue and are currently in the process of a providing the solution. Impact: Automate is experiencing a disruption in service where administrators may not be able to remotely manage their endpoints via controlcenter.newcloudnetworks.com. To resolve this issue, all Automate functionality may be unavailable between 4p-5p ET today, 10/18/26. If you have any questions or concerns regarding this outage, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- resolved · Oct 19, 2026, 12:14 PM UTC
OTAVA® engineers have managed to solve the issue and ConnectWise Automate services have been restored. Administrators should now be able to remotely manage their endpoints via controlcenter.newcloudnetworks.com.
Latest: OTAVA® engineers have managed to solve the issue and ConnectWise Automate services have been restored. Administrators should now be able to remotely manage their endpoints via cont…
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- DRaaS powered by Veeam (OCC)
Timeline · 3 updates
- investigating · Oct 11, 2026, 05:42 PM UTC
OTAVA® engineers are investigating an issue with LV OCC (backup-lv.otava.com). Clients will not be able to run backup copy jobs to this location until the issue is resolved.
- monitoring · Oct 11, 2026, 09:08 PM UTC
The issue has been identified and steps have been taken to remediate it. We are now monitoring the healthy status of LV OCC. After a service provider rescan via the Properties wizard, backup copy jobs should begin running successfully again.
- resolved · Oct 12, 2026, 03:31 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Data Center Networking InfrastructureData Center Networking Infrastructure
Timeline · 3 updates
- identified · Oct 10, 2026, 07:05 PM UTC
Ashburn (VA4) to Austin (AU1) - Transport circuit loss of redundancy - 10/10/2026 Start Time: 10/10/2026 at 10:00 AM ET Type: Loss of redundancy Service Impacting: No, the circuit gracefully failed over to the redundant circuit, but we are currently operating on a single circuit. Description: OTAVA® transport circuit provider is repairing the circuit between Ashburn (VA4) and Austin (AU1). If you have any questions or concerns regarding this maintenance, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- monitoring · Oct 10, 2026, 09:24 PM UTC
The circuit provider implemented a fix, and we are monitoring the situation.
- resolved · Oct 13, 2026, 02:40 PM UTC
This incident was resolved, back to normal power.
Latest: This incident was resolved, back to normal power.
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- OTAVA Shared Cloud
Timeline · 4 updates
- investigating · Oct 07, 2026, 07:33 PM UTC
OTAVA(R) Engineers are currently investigating the cause of the outage for https://vcd.us-nc1.otava.com. At this time, no VM workloads appear to be impacted, only the management portal. If you have any questions or concerns regarding this incident, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.
- identified · Oct 07, 2026, 07:50 PM UTC
Engineers have identified the issue and are working toward a resolution.
- monitoring · Oct 07, 2026, 08:12 PM UTC
Access to the Otava Cloud management portal has been restored.
- resolved · Oct 07, 2026, 11:56 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Otava outage history
9 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Statuspage by Atlassian · 164 components checked every 5 minutesThe longest incident in the last year, Austin (AU1) – Internet Instability – 1/2/26 on January 2, 2026, ran for 41 days. 208 maintenance windows announced in the same period.
Most affected components, last 12 months
- DRaaS powered by Veeam (OCC)6
- Data Center Networking Infrastructure (VA4 - Ashburn, VA)4
- Data Center Networking Infrastructure (AU1 - Austin, TX)4
- OTAVA Shared Cloud4
- Backup for Microsoft 3653
Latest incidents
- IN1 Data Center Power Interruption - 10/22/26
At approximately 10:00 AM ET and again at 11:20 AM ET, the IN1 Data Center experienced power interruptions affecting the facility’s power distribution units…
- OTAVA® Managed Endpoint (Automate) Outage - 10/18/26
OTAVA® engineers have identified the issue and are currently in the process of a providing the solution. Impact: Automate is experiencing a disruption in…
- OTAVA Cloud Backup Self-Service Restores via VCD - Temporarily Unavailable
OTAVA is currently investigating an issue affecting OTAVA Cloud Backup (OCB) self-service restore capabilities in VCD. If you need a restore, please submit a…
- Started Oct 22, 2026, 02:00 PM UTC · Resolved Oct 22, 2026, 03:20 PM UTC · 1h 20m
- Started Oct 18, 2026, 07:57 PM UTC · Resolved Oct 19, 2026, 12:14 PM UTC · 16h 16m
- Started Oct 12, 2026, 03:44 PM UTC · ● 21d 10h
- Started Oct 11, 2026, 05:42 PM UTC · Resolved Oct 12, 2026, 03:31 PM UTC · 21h 48m
- Started Oct 10, 2026, 07:05 PM UTC · Resolved Oct 13, 2026, 02:40 PM UTC · 2d 19h
- Started Oct 07, 2026, 07:33 PM UTC · Resolved Oct 07, 2026, 11:56 PM UTC · 4h 23m
- Started Oct 02, 2026, 10:30 AM UTC · Resolved Oct 02, 2026, 12:48 PM UTC · 2h 18m
- Started Sep 30, 2026, 12:10 PM UTC · Resolved Oct 05, 2026, 04:35 PM UTC · 5d 4h