Otava incident
Las Vegas (NV1) - Internet Connectivity Degradation - 10/2/2026
Otava experienced a minor incident on October 2, 2026 affecting OTAVA Shared Cloud and OTAVA Private Cloud and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 02, 2026, 10:30 AM UTC
Description: We are currently investigating reports of intermittent internet connectivity degradation affecting customers hosted in our Las Vegas (NV1) shared cloud environment. Impact: During this time, tenants may experience increased network latency, packet loss, or brief connection resets when accessing services, virtual machines, and applications hosted in the Las Vegas shared cloud. For questions or assistance, don't hesitate to get in touch with OTAVA Support at [email protected] or (877) 740-5028, Option 3.
- resolved Oct 02, 2026, 12:48 PM UTC
This incident has been resolved. Our engineering team confirmed that internet connectivity metrics within the Las Vegas (NV1) shared cloud environment remained stable. If you have questions or need assistance, contact OTAVA Support at [email protected] or (877) 740-5028, Option 3.