Otava incident

MM1 - Internet Connectivity Degradation - 5/13/2026

Major Ongoing View vendor source →

Otava is currently experiencing a major incident affecting Colocation Services (Power, Cooling) and Data Center Networking Infrastructure and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 11:49 PM UTC
Resolved
Ongoing
Duration
● 2h 16m
Detected by Pingoru
May 13, 2026, 11:49 PM UTC

Affected components

Colocation Services (Power, Cooling)Data Center Networking InfrastructureInternet Backbone

Update timeline

  1. investigating May 13, 2026, 11:49 PM UTC

    Otava Engineers are currently investigating the issue. Otava will provide updates as they become available. Impact: We are investigating reports of degraded network access for colocation customers in the Mid-Michigan datacenter.

  2. investigating May 14, 2026, 01:35 AM UTC

    We are continuing to investigate this issue.