Otava incident

OTAVA® Managed Endpoint (Automate) Outage – 10/14/2025

Major Resolved View vendor source →

Otava experienced a major incident on October 14, 2025 affecting OTAVA Managed Endpoint Protection, lasting 23h 57m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2025, 09:24 PM UTC
Resolved
Oct 15, 2025, 09:22 PM UTC
Duration
23h 57m
Detected by Pingoru
Oct 14, 2025, 09:24 PM UTC

Affected components

OTAVA Managed Endpoint Protection

Update timeline

  1. investigating Oct 14, 2025, 09:24 PM UTC

    Type: Emergency Service Impacting: High Description: Automate is experiencing a disruption in service. OTAVA Engineers are working on remediating this issue. If you have any questions or concerns regarding this outage, please contact us by logging into https://support.otava.com or calling 877-740-5028, option 3.

  2. monitoring Oct 14, 2025, 11:22 PM UTC

    Automate is now stable and OTAVA Engineers are going to continue to monitor this issue.

  3. resolved Oct 15, 2025, 09:22 PM UTC

    This incident has been resolved.