Otava experienced a notice incident on December 17, 2025 affecting DRaaS powered by Veeam (OCC) and DRaaS powered by Veeam (OCC), lasting 22h 28m. The incident has been resolved; the full update timeline is below.
Affected components
DRaaS powered by Veeam (OCC)DRaaS powered by Veeam (OCC)
Update timeline
- investigating Dec 17, 2025, 07:24 PM UTC
OTAVA Engineers are currently investigating degraded performance in Den OCC VSPC. If support is needed during this please reach out via https://support.otava.com or calling 877-740-5028, option 3. Backups operations should be functioning at this time, but management of tenants through the VSPC is degraded.
- resolved Dec 18, 2025, 05:52 PM UTC
This incident has been resolved.