Otava incident
Management Network Connectivity Issues – Ashburn Data Center
Otava experienced a minor incident on January 20, 2026 affecting Data Center Networking Infrastructure, lasting 7d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 20, 2026, 12:21 PM UTC
Customers may experience connectivity issues with management services and virtual infrastructure in the Ashburn Data Center. We are currently investigating an issue affecting management network traffic in our Ashburn Data Center. This has resulted in intermittent connectivity problems to certain hosts and virtual machines. Our Networking team is actively working to resolve the root cause. Service availability for customer workloads may be partially impacted. Next Update: We will provide an update as soon as more information becomes available
- monitoring Jan 20, 2026, 12:48 PM UTC
The fix has now been applied, and services are functioning as expected. We are currently monitoring the environment to ensure stability. We will provide further updates if anything changes.
- identified Jan 26, 2026, 07:53 AM UTC
We are currently investigating an issue affecting management network traffic in our Ashburn Data Center. This has resulted in intermittent connectivity issues. Our Networking team is actively working to resolve the root cause. Service availability for customer workloads may be partially impacted. Next Update: We will provide an update as soon as more information becomes available
- monitoring Jan 26, 2026, 11:55 AM UTC
The corrective action has been applied and services have been fully restored. We are closely monitoring the environment and will communicate any updates should the situation change.
- resolved Jan 27, 2026, 01:20 PM UTC
The issue has been resolved and all services are operating normally. The corrective actions remain in place, and continued monitoring confirms system stability. No further impact is expected at this time.