Otava experienced a major incident on March 18, 2026 affecting DRaaS powered by Veeam (OCC), lasting 21h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 18, 2026, 10:39 AM UTC
Denver OCC jobs are currently failing with the error: “The remote certificate is invalid according to the validation procedure.” The issue appears to be related to a recent update of the certificate. Our team is actively investigating the problem and working on a resolution. Impact: Jobs may not complete successfully until the issue is resolved. Next Update: We will provide an update as soon as more information is available.
- monitoring Mar 18, 2026, 11:34 AM UTC
A workaround has been applied, and Denver OCC jobs have resumed normal functionality. Our team is actively monitoring to ensure stability.
- resolved Mar 19, 2026, 07:54 AM UTC
This incident has been resolved.