OrderMyGear Outage History

OrderMyGear is up right now

There were 8 OrderMyGear outages since February 10, 2026 totaling 366h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ordermygear.com

Notice March 31, 2026

Popup Storefronts: Cannot Complete Checkout - Email Field Does Not Accept Characters

Detected by Pingoru
Mar 31, 2026, 06:59 PM UTC
Resolved
Mar 31, 2026, 09:30 PM UTC
Duration
2h 30m
Affected: Popup Stores Storefronts
Timeline · 5 updates
  1. investigating Mar 31, 2026, 06:59 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 31, 2026, 07:56 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 31, 2026, 08:47 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 31, 2026, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 31, 2026, 09:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 11, 2026

Download issues with order report on Pop-up

Detected by Pingoru
Mar 11, 2026, 02:20 PM UTC
Resolved
Mar 12, 2026, 02:22 PM UTC
Duration
1d
Affected: Popup Stores Reporting
Timeline · 7 updates
  1. investigating Mar 11, 2026, 02:20 PM UTC

    We are investigating issues with Download order reports.

  2. investigating Mar 11, 2026, 02:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 11, 2026, 03:54 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 11, 2026, 04:34 PM UTC

    We've identified the cause of the disruption and are working on a resolution now. We appreciate your patience and will have you back up and running soon.

  5. monitoring Mar 11, 2026, 06:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Mar 11, 2026, 06:56 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Mar 12, 2026, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 7, 2026

DistributorCentral websites experiencing degraded performance

Detected by Pingoru
Mar 07, 2026, 07:23 PM UTC
Resolved
Mar 17, 2026, 03:57 PM UTC
Duration
9d 20h
Affected: DistributorCentral
Timeline · 9 updates
  1. investigating Mar 07, 2026, 07:23 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 07, 2026, 07:42 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 07, 2026, 08:23 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 07, 2026, 08:23 PM UTC

    We are continuing to investigate this issue.

  5. investigating Mar 07, 2026, 08:58 PM UTC

    We are continuing to investigate this issue.

  6. identified Mar 07, 2026, 10:17 PM UTC

    The issue has been identified and a fix is being implemented.

  7. identified Mar 08, 2026, 01:40 AM UTC

    The issue has been resolved and all sites are functional. We are currently tracking down downstream caching issues that are affecting display issues.

  8. monitoring Mar 08, 2026, 07:34 AM UTC

    We have restored full functionality to all sites. Due to DNS caching, there may be some intermittent display issues that can be resolved by fully refreshing cache and reloading the page. We are continuing to monitor for errors.

  9. resolved Mar 17, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 25, 2026

DistributorCentral Supplier Websites are unavailable

Detected by Pingoru
Feb 25, 2026, 12:44 PM UTC
Resolved
Feb 26, 2026, 05:15 PM UTC
Duration
1d 4h
Affected: Websites
Timeline · 5 updates
  1. investigating Feb 25, 2026, 12:44 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 25, 2026, 12:48 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 25, 2026, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 26, 2026, 02:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 26, 2026, 05:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 20, 2026

DistributorCentral and Supplier Websites are unavailable

Detected by Pingoru
Feb 20, 2026, 07:14 PM UTC
Resolved
Feb 20, 2026, 09:57 PM UTC
Duration
2h 43m
Affected: WebsitesDistributorCentral
Timeline · 4 updates
  1. identified Feb 20, 2026, 07:14 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Feb 20, 2026, 08:58 PM UTC

    Update - We are continuing to investigate this issue.

  3. monitoring Feb 20, 2026, 09:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 20, 2026, 09:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 12, 2026

Images not loading on storefronts

Detected by Pingoru
Feb 12, 2026, 08:57 PM UTC
Resolved
Feb 13, 2026, 04:32 PM UTC
Duration
19h 35m
Affected: Popup Stores ProductsPopup Stores StorefrontsPopup Stores Reporting
Timeline · 6 updates
  1. investigating Feb 12, 2026, 08:57 PM UTC

    We are currently investigating the issue

  2. investigating Feb 12, 2026, 09:11 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 12, 2026, 09:40 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 12, 2026, 09:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Feb 12, 2026, 09:47 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 13, 2026, 04:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026

Cloudfront Outage Casuing Domain Issues

Detected by Pingoru
Feb 10, 2026, 10:12 PM UTC
Resolved
Feb 11, 2026, 11:40 PM UTC
Duration
1d 1h
Affected: WebsitesDistributorCentral
Timeline · 5 updates
  1. identified Feb 10, 2026, 10:12 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 10, 2026, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Feb 10, 2026, 10:43 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 11, 2026, 04:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 11, 2026, 11:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026

Slowed User Experience on the Supplier DC Websites

Detected by Pingoru
Feb 10, 2026, 02:44 PM UTC
Resolved
Feb 11, 2026, 05:26 PM UTC
Duration
1d 2h
Affected: DistributorCentral
Timeline · 4 updates
  1. identified Feb 10, 2026, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results

  2. monitoring Feb 10, 2026, 10:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 10, 2026, 10:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 11, 2026, 05:26 PM UTC

    This incident has been resolved.

Read the full incident report →

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