OrderMyGear Outage History

OrderMyGear is up right now

Pingoru has recorded 53 incidents for OrderMyGear: 28 in the last 12 months and 6 in the last 90 days.

Source: status.ordermygear.com

53incidents recorded
28last 12 months
6last 90 days
19 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct4
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct2%
Pingoru began tracking OrderMyGear in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202612 of 744 (0%)
June 2026368 of 720 (9%)
July 202615 of 744 (1%)
August 202600 of 744 (0%)
September 202628 of 720 (1%)
October 2026411 of 509 (2%)

Incidents, newest first

Major October 20, 2026 Issues With USPS Shipping in Company Stores 4h 8m Company Stores Storefronts

Started Oct 20, 2026, 05:00 PM UTC· resolved Oct 20, 2026, 09:08 PM UTC

  1. investigating Oct 20, 2026, 05:00 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 20, 2026, 09:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2026 Fulfill Engine Degraded 34m Popup Stores Products

Started Oct 20, 2026, 03:25 PM UTC· resolved Oct 20, 2026, 04:00 PM UTC

  1. investigating Oct 20, 2026, 03:25 PM UTC

    We are investigating reports of Fulfill Engine products not appearing in Popup Stores

  2. investigating Oct 20, 2026, 04:00 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 20, 2026, 04:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 19, 2026 Custom Domain Storefronts Experiencing Issues 3h 22m Popup Stores Storefronts

Started Oct 19, 2026, 10:49 PM UTC· resolved Oct 20, 2026, 02:12 AM UTC

  1. investigating Oct 19, 2026, 10:49 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 19, 2026, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2026, 02:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 6, 2026 Popup Stores Performance Degraded 3h Popup Stores Products, Popup Stores Storefronts

Started Oct 06, 2026, 04:42 PM UTC· resolved Oct 06, 2026, 07:43 PM UTC

  1. investigating Oct 06, 2026, 04:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 06, 2026, 06:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 06, 2026, 06:18 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 06, 2026, 07:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 17, 2026 Analytics Dashboard Not Updated 3h 12m Popup Stores Reporting

Started Sep 17, 2026, 02:38 PM UTC· resolved Sep 17, 2026, 05:51 PM UTC

  1. investigating Sep 17, 2026, 02:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 17, 2026, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2026, 05:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 15, 2026 Popup Stores - Latency Issues & Receipt Download Issues 4h 38m Popup Stores Storefronts, Popup Stores Reporting, Popup Stores Document Generation

Started Sep 15, 2026, 03:23 PM UTC· resolved Sep 15, 2026, 08:01 PM UTC

  1. investigating Sep 15, 2026, 03:23 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2026, 06:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2026, 08:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 20, 2026 DC Login Issues 5h 7m DistributorCentral

Started Jul 20, 2026, 01:25 PM UTC· resolved Jul 20, 2026, 06:33 PM UTC

  1. investigating Jul 20, 2026, 01:25 PM UTC

    We are currently investigating this issue.

  2. identified Jul 20, 2026, 02:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 20, 2026, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 20, 2026, 02:29 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 20, 2026, 06:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 23, 2026 Shopping / Cart Adding Degradation 37m Popup Stores Products, Popup Stores Storefronts

Started Jun 23, 2026, 10:12 PM UTC· resolved Jun 23, 2026, 10:49 PM UTC

  1. investigating Jun 23, 2026, 10:12 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 23, 2026, 10:17 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 23, 2026, 10:44 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 23, 2026, 10:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 23, 2026, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 17, 2026 DistributorCentral Degradation 3h 44m DistributorCentral

Started Jun 17, 2026, 04:22 PM UTC· resolved Jun 17, 2026, 08:07 PM UTC

  1. investigating Jun 17, 2026, 04:22 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 17, 2026, 04:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 17, 2026, 04:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 17, 2026, 08:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2026 OneSource API ReCaptcha Degradation 2d 15h OneSource API

Started Jun 12, 2026, 10:18 PM UTC· resolved Jun 15, 2026, 01:56 PM UTC

  1. investigating Jun 12, 2026, 10:18 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 12, 2026, 11:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 13, 2026, 12:40 AM UTC

    A fix has been implemented and we are monitoring the results. If the ReCaptcha fails, please attempt again.

  4. resolved Jun 15, 2026, 01:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 14, 2026 Popup Stores Checkouts Degraded 2h 16m Popup Stores Storefronts

Started May 14, 2026, 07:27 PM UTC· resolved May 14, 2026, 09:43 PM UTC

  1. investigating May 14, 2026, 07:27 PM UTC

    Popup Stores is experiencing issues with cart checkouts; we are currently investigating the issue.

  2. identified May 14, 2026, 07:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2026, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2026, 09:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 31, 2026 Popup Storefronts: Cannot Complete Checkout - Email Field Does Not Accept Characters 2h 30m Popup Stores Storefronts

Started Mar 31, 2026, 06:59 PM UTC· resolved Mar 31, 2026, 09:30 PM UTC

  1. investigating Mar 31, 2026, 06:59 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 31, 2026, 07:56 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 31, 2026, 08:47 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 31, 2026, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 31, 2026, 09:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 11, 2026 Download issues with order report on Pop-up 1d Popup Stores Reporting

Started Mar 11, 2026, 02:20 PM UTC· resolved Mar 12, 2026, 02:22 PM UTC

  1. investigating Mar 11, 2026, 02:20 PM UTC

    We are investigating issues with Download order reports.

  2. investigating Mar 11, 2026, 02:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 11, 2026, 03:54 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 11, 2026, 04:34 PM UTC

    We've identified the cause of the disruption and are working on a resolution now. We appreciate your patience and will have you back up and running soon.

  5. monitoring Mar 11, 2026, 06:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Mar 11, 2026, 06:56 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Mar 12, 2026, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 7, 2026 DistributorCentral websites experiencing degraded performance 9d 20h DistributorCentral

Started Mar 07, 2026, 07:23 PM UTC· resolved Mar 17, 2026, 03:57 PM UTC

  1. investigating Mar 07, 2026, 07:23 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 07, 2026, 07:42 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 07, 2026, 08:23 PM UTC

    We are continuing to investigate this issue.

  4. investigating Mar 07, 2026, 08:23 PM UTC

    We are continuing to investigate this issue.

  5. investigating Mar 07, 2026, 08:58 PM UTC

    We are continuing to investigate this issue.

  6. identified Mar 07, 2026, 10:17 PM UTC

    The issue has been identified and a fix is being implemented.

  7. identified Mar 08, 2026, 01:40 AM UTC

    The issue has been resolved and all sites are functional. We are currently tracking down downstream caching issues that are affecting display issues.

  8. monitoring Mar 08, 2026, 07:34 AM UTC

    We have restored full functionality to all sites. Due to DNS caching, there may be some intermittent display issues that can be resolved by fully refreshing cache and reloading the page. We are continuing to monitor for errors.

  9. resolved Mar 17, 2026, 03:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 25, 2026 DistributorCentral Supplier Websites are unavailable 1d 4h Websites

Started Feb 25, 2026, 12:44 PM UTC· resolved Feb 26, 2026, 05:15 PM UTC

  1. investigating Feb 25, 2026, 12:44 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 25, 2026, 12:48 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 25, 2026, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 26, 2026, 02:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 26, 2026, 05:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 20, 2026 DistributorCentral and Supplier Websites are unavailable 2h 43m Websites, DistributorCentral

Started Feb 20, 2026, 07:14 PM UTC· resolved Feb 20, 2026, 09:57 PM UTC

  1. identified Feb 20, 2026, 07:14 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Feb 20, 2026, 08:58 PM UTC

    Update - We are continuing to investigate this issue.

  3. monitoring Feb 20, 2026, 09:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 20, 2026, 09:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 12, 2026 Images not loading on storefronts 19h 35m Popup Stores Products, Popup Stores Storefronts, Popup Stores Reporting

Started Feb 12, 2026, 08:57 PM UTC· resolved Feb 13, 2026, 04:32 PM UTC

  1. investigating Feb 12, 2026, 08:57 PM UTC

    We are currently investigating the issue

  2. investigating Feb 12, 2026, 09:11 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 12, 2026, 09:40 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 12, 2026, 09:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Feb 12, 2026, 09:47 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 13, 2026, 04:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026 Cloudfront Outage Casuing Domain Issues 1d 1h Websites, DistributorCentral

Started Feb 10, 2026, 10:12 PM UTC· resolved Feb 11, 2026, 11:40 PM UTC

  1. identified Feb 10, 2026, 10:12 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 10, 2026, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Feb 10, 2026, 10:43 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 11, 2026, 04:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 11, 2026, 11:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026 Slowed User Experience on the Supplier DC Websites 1d 2h DistributorCentral

Started Feb 10, 2026, 02:44 PM UTC· resolved Feb 11, 2026, 05:26 PM UTC

  1. identified Feb 10, 2026, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results

  2. monitoring Feb 10, 2026, 10:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 10, 2026, 10:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 11, 2026, 05:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 28, 2026 Supplier Websites Checkout Issues 4h 40m Websites

Started Jan 28, 2026, 06:18 PM UTC· resolved Jan 28, 2026, 10:58 PM UTC

  1. investigating Jan 28, 2026, 06:18 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 28, 2026, 10:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 28, 2026 Issues with DistributorCentral 31m Websites, DistributorCentral

Started Jan 28, 2026, 03:33 AM UTC· resolved Jan 28, 2026, 04:04 AM UTC

  1. investigating Jan 28, 2026, 03:33 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 28, 2026, 03:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2026, 04:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 23, 2026 Issues Checking Out In Company Stores 1h 41m Company Stores Storefronts

Started Jan 23, 2026, 06:54 PM UTC· resolved Jan 23, 2026, 08:35 PM UTC

  1. investigating Jan 23, 2026, 06:54 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 23, 2026, 06:58 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 23, 2026, 08:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 23, 2026, 08:03 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 23, 2026, 08:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 21, 2026 Issue With DistrubutorCentral - Adding Custom Product to Orders 1h 8m DistributorCentral

Started Jan 21, 2026, 04:49 PM UTC· resolved Jan 21, 2026, 05:57 PM UTC

  1. investigating Jan 21, 2026, 04:49 PM UTC

    We are currently Investigating an issue with adding custom product to orders

  2. resolved Jan 21, 2026, 05:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 9, 2026 DistributorCentral Performance Issues 5h 36m DistributorCentral

Started Jan 09, 2026, 08:01 PM UTC· resolved Jan 10, 2026, 01:38 AM UTC

  1. investigating Jan 09, 2026, 08:01 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 10, 2026, 01:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2026, 01:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 6, 2026 Email Delivery Disruption 22h

Started Jan 06, 2026, 05:24 PM UTC· resolved Jan 07, 2026, 03:25 PM UTC

  1. investigating Jan 06, 2026, 05:24 PM UTC

    A service outage is affecting email delivery from the Popup Stores platform; we are currently working with our vendor to restore functionality.

  2. monitoring Jan 06, 2026, 09:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 07, 2026, 03:25 PM UTC

    This incident has been resolved.

Read the full incident report →