OrderMyGear incident

Issues Checking Out In Company Stores

Critical Resolved View vendor source →

OrderMyGear experienced a critical incident on January 23, 2026 affecting Company Stores Storefronts, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2026, 06:54 PM UTC
Resolved
Jan 23, 2026, 08:35 PM UTC
Duration
1h 41m
Detected by Pingoru
Jan 23, 2026, 06:54 PM UTC

Affected components

Company Stores Storefronts

Update timeline

  1. investigating Jan 23, 2026, 06:54 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 23, 2026, 06:58 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 23, 2026, 08:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 23, 2026, 08:03 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 23, 2026, 08:35 PM UTC

    This incident has been resolved.