OrderMyGear incident

Issue With DistrubutorCentral - Adding Custom Product to Orders

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Resolved after 1 hour 8 minutes, affecting DistributorCentral, on January 21, 2026.

investigating Jan 21, 2026, 04:49 PM UTC

We are currently Investigating an issue with adding custom product to orders

Started
Jan 21, 2026, 04:49 PM UTC
Resolved
Jan 21, 2026, 05:57 PM UTC
Duration
1h 8m
Detected by Pingoru
Jan 21, 2026, 04:49 PM UTC

Affected components

DistributorCentral

Update timeline

  1. investigating Jan 21, 2026, 04:49 PM UTC

    We are currently Investigating an issue with adding custom product to orders

  2. resolved Jan 21, 2026, 05:57 PM UTC

    This incident has been resolved.

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