OrderMyGear incident

Popup Stores - Latency Issues & Receipt Download Issues

Resolved after 4 hours 38 minutes, affecting Popup Stores Storefronts and Popup Stores Reporting and 1 more, on September 15, 2026.

monitoring Sep 15, 2026, 06:01 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 15, 2026, 03:23 PM UTC
Resolved
Sep 15, 2026, 08:01 PM UTC
Duration
4h 38m
Detected by Pingoru
Sep 15, 2026, 03:23 PM UTC

Affected components

Popup Stores StorefrontsPopup Stores ReportingPopup Stores Document Generation

Update timeline

  1. investigating Sep 15, 2026, 03:23 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2026, 06:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2026, 08:01 PM UTC

    This incident has been resolved.

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