Resolved after 22 hours, on January 6, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jan 06, 2026, 05:24 PM UTC
A service outage is affecting email delivery from the Popup Stores platform; we are currently working with our vendor to restore functionality.
- monitoring Jan 06, 2026, 09:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 07, 2026, 03:25 PM UTC
This incident has been resolved.
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