OrderMyGear incident

Email Delivery Disruption

Major Resolved View vendor source →

OrderMyGear experienced a major incident on January 6, 2026, lasting 22h. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2026, 05:24 PM UTC
Resolved
Jan 07, 2026, 03:25 PM UTC
Duration
22h
Detected by Pingoru
Jan 06, 2026, 05:24 PM UTC

Update timeline

  1. investigating Jan 06, 2026, 05:24 PM UTC

    A service outage is affecting email delivery from the Popup Stores platform; we are currently working with our vendor to restore functionality.

  2. monitoring Jan 06, 2026, 09:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 07, 2026, 03:25 PM UTC

    This incident has been resolved.