OrderMyGear incident

Company Stores Availability Issues

Major Resolved View vendor source →

OrderMyGear experienced a major incident on September 26, 2025 affecting Company Stores API and Company Stores Storefronts, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 12:17 AM UTC
Resolved
Sep 26, 2025, 12:49 AM UTC
Duration
31m
Detected by Pingoru
Sep 26, 2025, 12:17 AM UTC

Affected components

Company Stores APICompany Stores Storefronts

Update timeline

  1. investigating Sep 26, 2025, 12:17 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 26, 2025, 12:37 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Sep 26, 2025, 12:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 26, 2025, 12:49 AM UTC

    This incident has been resolved.