OrderMyGear Outage History

OrderMyGear is up right now

OrderMyGear had 52 outages in the last 2 years totaling 496h 7m of downtime — averaging 2.1 incidents per month.

There were 52 OrderMyGear outages since October 28, 2024 totaling 496h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ordermygear.com

Major October 20, 2026

Issues With USPS Shipping in Company Stores

Detected by Pingoru
Oct 20, 2026, 05:00 PM UTC
Resolved
Oct 20, 2026, 09:08 PM UTC
Duration
4h 8m
Affected: Company Stores Storefronts
Timeline · 2 updates
  1. investigating Oct 20, 2026, 05:00 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 20, 2026, 09:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2026

Fulfill Engine Degraded

Detected by Pingoru
Oct 20, 2026, 03:25 PM UTC
Resolved
Oct 20, 2026, 04:00 PM UTC
Duration
34m
Affected: Popup Stores Products
Timeline · 3 updates
  1. investigating Oct 20, 2026, 03:25 PM UTC

    We are investigating reports of Fulfill Engine products not appearing in Popup Stores

  2. investigating Oct 20, 2026, 04:00 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 20, 2026, 04:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 19, 2026

Custom Domain Storefronts Experiencing Issues

Detected by Pingoru
Oct 19, 2026, 10:49 PM UTC
Resolved
Oct 20, 2026, 02:12 AM UTC
Duration
3h 22m
Affected: Popup Stores Storefronts
Timeline · 3 updates
  1. investigating Oct 19, 2026, 10:49 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 19, 2026, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 20, 2026, 02:12 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 6, 2026

Popup Stores Performance Degraded

Detected by Pingoru
Oct 06, 2026, 04:42 PM UTC
Resolved
Oct 06, 2026, 07:43 PM UTC
Duration
3h
Affected: Popup Stores ProductsPopup Stores Storefronts
Timeline · 4 updates
  1. investigating Oct 06, 2026, 04:42 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 06, 2026, 06:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 06, 2026, 06:18 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 06, 2026, 07:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 17, 2026

Analytics Dashboard Not Updated

Detected by Pingoru
Sep 17, 2026, 02:38 PM UTC
Resolved
Sep 17, 2026, 05:51 PM UTC
Duration
3h 12m
Affected: Popup Stores Reporting
Timeline · 3 updates
  1. investigating Sep 17, 2026, 02:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 17, 2026, 04:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2026, 05:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 15, 2026

Popup Stores - Latency Issues & Receipt Download Issues

Detected by Pingoru
Sep 15, 2026, 03:23 PM UTC
Resolved
Sep 15, 2026, 08:01 PM UTC
Duration
4h 38m
Affected: Popup Stores StorefrontsPopup Stores ReportingPopup Stores Document Generation
Timeline · 3 updates
  1. investigating Sep 15, 2026, 03:23 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 15, 2026, 06:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2026, 08:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 20, 2026

DC Login Issues

Detected by Pingoru
Jul 20, 2026, 01:25 PM UTC
Resolved
Jul 20, 2026, 06:33 PM UTC
Duration
5h 7m
Affected: DistributorCentral
Timeline · 5 updates
  1. investigating Jul 20, 2026, 01:25 PM UTC

    We are currently investigating this issue.

  2. identified Jul 20, 2026, 02:28 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 20, 2026, 02:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jul 20, 2026, 02:29 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 20, 2026, 06:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 23, 2026

Shopping / Cart Adding Degradation

Detected by Pingoru
Jun 23, 2026, 10:12 PM UTC
Resolved
Jun 23, 2026, 10:49 PM UTC
Duration
37m
Affected: Popup Stores ProductsPopup Stores Storefronts
Timeline · 5 updates
  1. investigating Jun 23, 2026, 10:12 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 23, 2026, 10:17 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 23, 2026, 10:44 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 23, 2026, 10:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 23, 2026, 10:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 17, 2026

DistributorCentral Degradation

Detected by Pingoru
Jun 17, 2026, 04:22 PM UTC
Resolved
Jun 17, 2026, 08:07 PM UTC
Duration
3h 44m
Affected: DistributorCentral
Timeline · 4 updates
  1. investigating Jun 17, 2026, 04:22 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 17, 2026, 04:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 17, 2026, 04:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 17, 2026, 08:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2026

OneSource API ReCaptcha Degradation

Detected by Pingoru
Jun 12, 2026, 10:18 PM UTC
Resolved
Jun 15, 2026, 01:56 PM UTC
Duration
2d 15h
Affected: OneSource API
Timeline · 4 updates
  1. investigating Jun 12, 2026, 10:18 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 12, 2026, 11:21 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 13, 2026, 12:40 AM UTC

    A fix has been implemented and we are monitoring the results. If the ReCaptcha fails, please attempt again.

  4. resolved Jun 15, 2026, 01:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 14, 2026

Popup Stores Checkouts Degraded

Detected by Pingoru
May 14, 2026, 07:27 PM UTC
Resolved
May 14, 2026, 09:43 PM UTC
Duration
2h 16m
Affected: Popup Stores Storefronts
Timeline · 4 updates
  1. investigating May 14, 2026, 07:27 PM UTC

    Popup Stores is experiencing issues with cart checkouts; we are currently investigating the issue.

  2. identified May 14, 2026, 07:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 14, 2026, 07:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 14, 2026, 09:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 31, 2026

Popup Storefronts: Cannot Complete Checkout - Email Field Does Not Accept Characters

Detected by Pingoru
Mar 31, 2026, 06:59 PM UTC
Resolved
Mar 31, 2026, 09:30 PM UTC
Duration
2h 30m
Affected: Popup Stores Storefronts
Timeline · 5 updates
  1. investigating Mar 31, 2026, 06:59 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 31, 2026, 07:56 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 31, 2026, 08:47 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 31, 2026, 08:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 31, 2026, 09:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 11, 2026

Download issues with order report on Pop-up

Detected by Pingoru
Mar 11, 2026, 02:20 PM UTC
Resolved
Mar 12, 2026, 02:22 PM UTC
Duration
1d
Affected: Popup Stores Reporting
Timeline · 7 updates
  1. investigating Mar 11, 2026, 02:20 PM UTC

    We are investigating issues with Download order reports.

  2. investigating Mar 11, 2026, 02:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 11, 2026, 03:54 PM UTC

    We are continuing to investigate this issue.

  4. identified Mar 11, 2026, 04:34 PM UTC

    We've identified the cause of the disruption and are working on a resolution now. We appreciate your patience and will have you back up and running soon.

  5. monitoring Mar 11, 2026, 06:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Mar 11, 2026, 06:56 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Mar 12, 2026, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 25, 2026

DistributorCentral Supplier Websites are unavailable

Detected by Pingoru
Feb 25, 2026, 12:44 PM UTC
Resolved
Feb 26, 2026, 05:15 PM UTC
Duration
1d 4h
Affected: Websites
Timeline · 5 updates
  1. investigating Feb 25, 2026, 12:44 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 25, 2026, 12:48 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 25, 2026, 05:57 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 26, 2026, 02:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 26, 2026, 05:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 20, 2026

DistributorCentral and Supplier Websites are unavailable

Detected by Pingoru
Feb 20, 2026, 07:14 PM UTC
Resolved
Feb 20, 2026, 09:57 PM UTC
Duration
2h 43m
Affected: WebsitesDistributorCentral
Timeline · 4 updates
  1. identified Feb 20, 2026, 07:14 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Feb 20, 2026, 08:58 PM UTC

    Update - We are continuing to investigate this issue.

  3. monitoring Feb 20, 2026, 09:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 20, 2026, 09:57 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 12, 2026

Images not loading on storefronts

Detected by Pingoru
Feb 12, 2026, 08:57 PM UTC
Resolved
Feb 13, 2026, 04:32 PM UTC
Duration
19h 35m
Affected: Popup Stores ProductsPopup Stores StorefrontsPopup Stores Reporting
Timeline · 6 updates
  1. investigating Feb 12, 2026, 08:57 PM UTC

    We are currently investigating the issue

  2. investigating Feb 12, 2026, 09:11 PM UTC

    We are continuing to investigate this issue.

  3. identified Feb 12, 2026, 09:40 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 12, 2026, 09:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Feb 12, 2026, 09:47 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Feb 13, 2026, 04:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026

Cloudfront Outage Casuing Domain Issues

Detected by Pingoru
Feb 10, 2026, 10:12 PM UTC
Resolved
Feb 11, 2026, 11:40 PM UTC
Duration
1d 1h
Affected: WebsitesDistributorCentral
Timeline · 5 updates
  1. identified Feb 10, 2026, 10:12 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Feb 10, 2026, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified Feb 10, 2026, 10:43 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Feb 11, 2026, 04:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Feb 11, 2026, 11:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 10, 2026

Slowed User Experience on the Supplier DC Websites

Detected by Pingoru
Feb 10, 2026, 02:44 PM UTC
Resolved
Feb 11, 2026, 05:26 PM UTC
Duration
1d 2h
Affected: DistributorCentral
Timeline · 4 updates
  1. identified Feb 10, 2026, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results

  2. monitoring Feb 10, 2026, 10:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Feb 10, 2026, 10:35 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Feb 11, 2026, 05:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 28, 2026

Supplier Websites Checkout Issues

Detected by Pingoru
Jan 28, 2026, 06:18 PM UTC
Resolved
Jan 28, 2026, 10:58 PM UTC
Duration
4h 40m
Affected: Websites
Timeline · 2 updates
  1. investigating Jan 28, 2026, 06:18 PM UTC

    We are currently investigating this issue.

  2. resolved Jan 28, 2026, 10:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 28, 2026

Issues with DistributorCentral

Detected by Pingoru
Jan 28, 2026, 03:33 AM UTC
Resolved
Jan 28, 2026, 04:04 AM UTC
Duration
31m
Affected: WebsitesDistributorCentral
Timeline · 3 updates
  1. investigating Jan 28, 2026, 03:33 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 28, 2026, 03:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 28, 2026, 04:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 23, 2026

Issues Checking Out In Company Stores

Detected by Pingoru
Jan 23, 2026, 06:54 PM UTC
Resolved
Jan 23, 2026, 08:35 PM UTC
Duration
1h 41m
Affected: Company Stores Storefronts
Timeline · 5 updates
  1. investigating Jan 23, 2026, 06:54 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 23, 2026, 06:58 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 23, 2026, 08:01 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jan 23, 2026, 08:03 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jan 23, 2026, 08:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 9, 2026

DistributorCentral Performance Issues

Detected by Pingoru
Jan 09, 2026, 08:01 PM UTC
Resolved
Jan 10, 2026, 01:38 AM UTC
Duration
5h 36m
Affected: DistributorCentral
Timeline · 3 updates
  1. investigating Jan 09, 2026, 08:01 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 10, 2026, 01:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 10, 2026, 01:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 6, 2026

Email Delivery Disruption

Detected by Pingoru
Jan 06, 2026, 05:24 PM UTC
Resolved
Jan 07, 2026, 03:25 PM UTC
Duration
22h
Timeline · 3 updates
  1. investigating Jan 06, 2026, 05:24 PM UTC

    A service outage is affecting email delivery from the Popup Stores platform; we are currently working with our vendor to restore functionality.

  2. monitoring Jan 06, 2026, 09:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 07, 2026, 03:25 PM UTC

    This incident has been resolved.

Read the full incident report →