OpenGov incident

Permitting & Licensing: Credit Card Payments Unavailable

Minor Resolved View vendor source →

OpenGov experienced a minor incident on December 30, 2025 affecting Permitting & Licensing, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Dec 30, 2025, 09:38 PM UTC
Resolved
Dec 31, 2025, 12:28 AM UTC
Duration
2h 49m
Detected by Pingoru
Dec 30, 2025, 09:38 PM UTC

Affected components

Permitting & Licensing

Update timeline

  1. investigating Dec 30, 2025, 09:38 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 30, 2025, 09:49 PM UTC

    A fix has been implemented and we are monitoring results. You may need to refresh your browser to see the payment button turn blue.

  3. resolved Dec 31, 2025, 12:28 AM UTC

    This incident has been resolved.