OpenAthens incident

OpenAthens Emergency Maintenance - Service Desk Portal

Major Resolved View vendor source →

OpenAthens experienced a major incident on November 24, 2025 affecting Service Desk portal, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Nov 24, 2025, 09:43 AM UTC
Resolved
Nov 24, 2025, 10:19 AM UTC
Duration
36m
Detected by Pingoru
Nov 24, 2025, 09:43 AM UTC

Affected components

Service Desk portal

Update timeline

  1. identified Nov 24, 2025, 09:43 AM UTC

    Apologies for the short notice but we need to perform essential maintenance work on the following service: Service Desk Portal There will be a brief outage during a service restart

  2. resolved Nov 24, 2025, 10:19 AM UTC

    This incident has been resolved.