OpenAthens incident

Service Desk portal not available

Critical Resolved View vendor source →

OpenAthens experienced a critical incident on September 15, 2026 affecting Service Desk portal, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 01:05 AM UTC
Resolved
Sep 15, 2026, 01:35 AM UTC
Duration
30m
Detected by Pingoru
Sep 15, 2026, 01:05 AM UTC

Affected components

Service Desk portal

Update timeline

  1. investigating Sep 15, 2026, 01:05 AM UTC

    We are currently investigating this issue.

  2. identified Sep 15, 2026, 01:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 15, 2026, 01:20 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 15, 2026, 01:35 AM UTC

    This incident has been resolved.