Resolved after 6 hours 47 minutes, affecting Authentication broker, on September 30, 2026.
Following the fix at 9:50 a.m UK time and after monitoring our service, we are now confident that this has been resolved. If you are still having issues then please contact our service desk: https://www.openathens.net/support
Affected components
Update timeline
- identified Sep 30, 2026, 09:01 AM UTC
A release to our core services at 6:30 a.m. UK time caused an outage to brokered authentication. We have now resolved the issue and will continue to monitor for the time being. We apologise for any inconvenience this has caused.
- monitoring Sep 30, 2026, 09:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 30, 2026, 12:17 PM UTC
Following the fix at 9:50 a.m UK time and after monitoring our service, we are now confident that this has been resolved. If you are still having issues then please contact our service desk: https://www.openathens.net/support
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