OpenAthens incident

P3 - Redirector encountering increased link resolution times

Minor Resolved View vendor source →

OpenAthens experienced a minor incident on February 10, 2026 affecting Redirector, lasting 3h 58m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 10:30 AM UTC
Resolved
Feb 10, 2026, 02:29 PM UTC
Duration
3h 58m
Detected by Pingoru
Feb 10, 2026, 10:30 AM UTC

Affected components

Redirector

Update timeline

  1. investigating Feb 10, 2026, 02:26 PM UTC

    We have had reports of users encountering a 'This site took too long to respond' error whilst waiting for their links to be resolved.

  2. monitoring Feb 10, 2026, 02:28 PM UTC

    The issue has been investigated and a fix has been applied

  3. resolved Feb 10, 2026, 02:29 PM UTC

    This incident has been resolved.