OpenAI incident
New ChatGPT App Not Available For Enterprise Users Without Codex Permissions
OpenAI experienced a minor incident on July 18, 2026 affecting Codex in ChatGPT Desktop, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 17, 2026, 03:32 PM UTC
Status: Identified Users who do not have Codex RBAC enabled, are getting the "codex_cli_workspace_disabled" error when trying to log into the new ChatGPT app post-install. We are working on implementing a fix. Please use our ChatGPT Classic as we are working on a fix.
- resolved Jul 18, 2026, 05:45 AM UTC
Status: Resolved A fix has been released. Please update to the latest version of the ChatGPT app to receive the fix.
- identified Jul 18, 2026, 07:43 AM UTC
Status: Identified We have identified that this issue has recurred for some Enterprise users. We are working to resolve this. Affected components Codex in ChatGPT Desktop (Partial outage)
- resolved Jul 18, 2026, 08:24 AM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Codex in ChatGPT Desktop (Operational)