OpenAI incident

Degraded Performance of Dots on Enterprise

Resolved after 2 hours 4 minutes, affecting dots, on October 22, 2026.

identified Oct 22, 2026, 06:59 PM UTC

Our teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.

Started
Oct 22, 2026, 06:51 PM UTC
Resolved
Oct 22, 2026, 08:55 PM UTC
Duration
2h 4m
Detected by Pingoru
Oct 22, 2026, 06:51 PM UTC

Affected components

dots

Update timeline

  1. investigating Oct 22, 2026, 06:51 PM UTC

    Users are experiencing failures sending messages to dots.

  2. identified Oct 22, 2026, 06:52 PM UTC

    We are still implementing the mitigation.

  3. identified Oct 22, 2026, 06:57 PM UTC

    We are still implementing the mitigation. At this time only enterprise customers are affected.

  4. identified Oct 22, 2026, 06:59 PM UTC

    Our teams have identified the issue and are actively implementing a mitigation. At this time the majority of impact is affecting enterprise customers.

  5. resolved Oct 22, 2026, 08:55 PM UTC

    All impacted services have now fully recovered.

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