Resolved after 32 minutes, on October 23, 2026.
We have applied the mitigation and are monitoring the recovery.
Update timeline
- investigating Oct 23, 2026, 09:30 PM UTC
We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [email protected] "[email protected]": mailto:[email protected] for assistance. We apologize for the inconvenience and will provide updates as they become available.
- monitoring Oct 23, 2026, 09:52 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Oct 23, 2026, 10:02 PM UTC
All impacted services have now fully recovered.
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