OpenAI incident
Some customer may encounter errors creating, updating projects, and uploading files
OpenAI experienced a minor incident on March 24, 2026 affecting Files and File uploads, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 24, 2026, 03:53 AM UTC
Status: Investigating We are investigating the issue for the listed services.
- investigating Mar 24, 2026, 04:24 AM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components File uploads (Degraded performance)
- identified Mar 24, 2026, 05:44 AM UTC
Status: Identified We are still implementing the mitigation. Affected components File uploads (Degraded performance)
- monitoring Mar 24, 2026, 09:15 AM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components File uploads (Degraded performance)
- monitoring Mar 24, 2026, 10:22 AM UTC
Status: Monitoring We have identified additional impacted services and are actively rolling out the required mitigation Affected components File uploads (Degraded performance) Files (Degraded performance)
- resolved Mar 24, 2026, 10:51 AM UTC
Status: Resolved All impacted services have now fully recovered. Affected components File uploads (Operational) Files (Operational)