Resolved after 2 hours 55 minutes, affecting Realtime, on March 24, 2026.
We have applied the mitigation and are monitoring the recovery.
Affected components
Update timeline
- investigating Mar 24, 2026, 05:24 PM UTC
We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.
- investigating Mar 24, 2026, 05:31 PM UTC
We have identified that users are experiencing elevated errors for the Realtime API SIP endpoints beginning at approximately midnight Pacific time. We are currently investigating the issue.
- identified Mar 24, 2026, 05:55 PM UTC
We have identified that users are experiencing elevated errors for the impacted services. Root cause has been identified and mitigation is underway.
- monitoring Mar 24, 2026, 07:31 PM UTC
We have applied the mitigation and are monitoring the recovery.
- resolved Mar 24, 2026, 08:20 PM UTC
All impacted services have now fully recovered.
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