OpenAI experienced a minor incident on March 26, 2026 affecting Responses, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 26, 2026, 09:21 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Responses (Partial outage)
- investigating Mar 26, 2026, 09:35 PM UTC
Status: Investigating We are continuing to investigate this issue. We can share this only affects users using store: true param. Affected components Responses (Degraded performance)
- investigating Mar 26, 2026, 10:08 PM UTC
Status: Investigating We are continuing to investigate this issue. At this point, the issue is impacting a portion of Sora traffic, as well as Responses API using store: true param. Affected components Responses (Degraded performance)
- investigating Mar 26, 2026, 10:55 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Responses (Partial outage)
- identified Mar 26, 2026, 10:58 PM UTC
Status: Identified We have identified the root cause for this issue, and have implemented a mitigation. We are seeing error rates starting to decline and normal service recovering. Affected components Responses (Partial outage)
- monitoring Mar 26, 2026, 11:03 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Responses (Partial outage)
- resolved Mar 26, 2026, 11:17 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Responses (Operational)