OpenAI incident

Elevated error rates and latency for Moderation API

Minor Resolved View vendor source →

OpenAI experienced a minor incident on April 23, 2026 affecting Moderations, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 23, 2026, 05:57 PM UTC
Resolved
Apr 23, 2026, 05:57 PM UTC
Duration
—
Detected by Pingoru
Apr 23, 2026, 05:57 PM UTC

Affected components

Moderations

Update timeline

  1. investigating Apr 23, 2026, 04:44 PM UTC

    Status: Investigating We are investigating elevated error rates and latency affecting the Moderation API. Affected components Moderations (Degraded performance)

  2. monitoring Apr 23, 2026, 05:41 PM UTC

    Status: Monitoring We applied mitigation by adding capacity, and error rates and latency are improving. Some API requests may continue to return errors or time out while recovery continues. We are monitoring to confirm the issue is fully resolved. Affected components Moderations (Degraded performance)

  3. resolved Apr 23, 2026, 05:57 PM UTC

    Status: Resolved Error rates and latency for the Moderation API have returned to normal levels after mitigation. Affected components Moderations (Operational)