OpenAI experienced a minor incident on May 27, 2026 affecting Audio and Embeddings and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2026, 02:47 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Chat Completions (Degraded performance) Audio (Degraded performance) Embeddings (Degraded performance)
- investigating May 27, 2026, 03:21 PM UTC
Status: Investigating We are investigating the issue for the listed services. Affected components Audio (Degraded performance) Embeddings (Degraded performance) Chat Completions (Degraded performance)
- identified May 27, 2026, 03:45 PM UTC
Status: Identified We are still implementing the mitigation. Affected components Chat Completions (Degraded performance) Audio (Degraded performance) Embeddings (Degraded performance)
- monitoring May 27, 2026, 03:59 PM UTC
Status: Monitoring We have applied the mitigation and are monitoring the recovery. Affected components Chat Completions (Degraded performance) Audio (Degraded performance) Embeddings (Degraded performance)
- resolved May 27, 2026, 05:12 PM UTC
Status: Resolved All impacted services have now fully recovered. Affected components Chat Completions (Operational) Audio (Operational) Embeddings (Operational)
- monitoring May 27, 2026, 05:54 PM UTC
Status: Monitoring We have received additional reports of elevated latency and errors after our previous recovery update. Mitigation remains in place, and we are monitoring recovery while we validate the remaining impact. Affected components Chat Completions (Degraded performance) Audio (Degraded performance) Embeddings (Degraded performance)
- resolved May 27, 2026, 08:06 PM UTC
Status: Resolved The API issue has been Resolved. Affected components Chat Completions (Operational) Audio (Operational) Embeddings (Operational)