OpenAI incident

Elevated Latency and Errors on API

Resolved after 5 hours 19 minutes, affecting Audio and Embeddings and 1 more, on May 27, 2026.

monitoring May 27, 2026, 05:54 PM UTC

We have received additional reports of elevated latency and errors after our previous recovery update. Mitigation remains in place, and we are monitoring recovery while we validate the remaining impact.

Started
May 27, 2026, 02:47 PM UTC
Resolved
May 27, 2026, 08:06 PM UTC
Duration
5h 19m
Detected by Pingoru
May 27, 2026, 02:47 PM UTC

Affected components

AudioEmbeddingsChat Completions

Update timeline

  1. investigating May 27, 2026, 02:47 PM UTC

    We are investigating the issue for the listed services.

  2. investigating May 27, 2026, 03:21 PM UTC

    We are investigating the issue for the listed services.

  3. identified May 27, 2026, 03:45 PM UTC

    We are still implementing the mitigation.

  4. monitoring May 27, 2026, 03:59 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  5. resolved May 27, 2026, 05:12 PM UTC

    All impacted services have now fully recovered.

  6. monitoring May 27, 2026, 05:54 PM UTC

    We have received additional reports of elevated latency and errors after our previous recovery update. Mitigation remains in place, and we are monitoring recovery while we validate the remaining impact.

  7. resolved May 27, 2026, 08:06 PM UTC

    The API issue has been Resolved.

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