OpenAI incident

API users may see increased error rates for GPT-5.4 and GPT-5.5

Resolved after 1 hour 5 minutes, affecting Responses and Chat Completions, on May 19, 2026.

monitoring May 19, 2026, 11:59 PM UTC

We have applied the mitigation and are monitoring the recovery.

Started
May 19, 2026, 11:32 PM UTC
Resolved
May 20, 2026, 12:37 AM UTC
Duration
1h 5m
Detected by Pingoru
May 19, 2026, 11:32 PM UTC

Affected components

ResponsesChat Completions

Update timeline

  1. identified May 19, 2026, 11:32 PM UTC

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  2. monitoring May 19, 2026, 11:38 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  3. monitoring May 19, 2026, 11:59 PM UTC

    We have applied the mitigation and are monitoring the recovery.

  4. resolved May 20, 2026, 12:37 AM UTC

    All impacted services have now fully recovered.

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