OpenAI incident

Realtime API - SIP/WebRTC flow are down

Minor Resolved View vendor source →

OpenAI experienced a minor incident on May 13, 2026 affecting Audio, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 09:23 AM UTC
Resolved
May 13, 2026, 09:23 AM UTC
Duration
—
Detected by Pingoru
May 13, 2026, 09:23 AM UTC

Affected components

Audio

Update timeline

  1. investigating May 13, 2026, 06:28 AM UTC

    Status: Investigating We are investigating the issue for the listed services. Affected components Audio (Degraded performance)

  2. investigating May 13, 2026, 06:37 AM UTC

    Status: Investigating We are investigating the issue for the listed services. Affected components Audio (Degraded performance)

  3. resolved May 13, 2026, 09:23 AM UTC

    Status: Resolved All impacted services have now fully recovered. Affected components Audio (Operational)