Omni Analytics incident

Slowness in Omni detected

Minor Resolved View vendor source →

Omni Analytics experienced a minor incident on September 9, 2025 affecting Ireland, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 02:40 PM UTC
Resolved
Sep 09, 2025, 03:20 PM UTC
Duration
39m
Detected by Pingoru
Sep 09, 2025, 02:40 PM UTC

Affected components

Ireland

Update timeline

  1. investigating Sep 09, 2025, 02:40 PM UTC

    We have detected non-query related slowness in our EU hosted monitoring and are investigating

  2. identified Sep 09, 2025, 02:52 PM UTC

    We have identified a bottleneck in our infrastructure and are increasing resources to mitigate the slowness. We are starting to see monitoring stabilize as the mitigation rolls out but you may continue to experiences some slowness until the roll out is complete.

  3. monitoring Sep 09, 2025, 03:01 PM UTC

    Monitoring has stabilized after the mitigation was fully rolled out. Users are reporting normal function in Omni but we continue to monitor.

  4. resolved Sep 09, 2025, 03:20 PM UTC

    This incident has been resolved.