Omni Analytics incident

500:error accessing pages in Omni

Major Resolved View vendor source →

Omni Analytics experienced a major incident on September 11, 2025 affecting EastUsa and Ireland, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 08:56 PM UTC
Resolved
Sep 11, 2025, 09:39 PM UTC
Duration
43m
Detected by Pingoru
Sep 11, 2025, 08:56 PM UTC

Affected components

EastUsaIreland

Update timeline

  1. investigating Sep 11, 2025, 08:56 PM UTC

    Our monitoring picked up a spike in error messages. We are investigating the issue and working on mitigation.

  2. identified Sep 11, 2025, 09:02 PM UTC

    We are in the process of mitigating the errors. Intermittent page errors are still possible until fully rolled out.

  3. identified Sep 11, 2025, 09:07 PM UTC

    Our mitigation has rolled out to affected regions and monitoring shows normal function has been restored. We are continuing to monitor.

  4. resolved Sep 11, 2025, 09:39 PM UTC

    A recent code change caused full page errors to be returned for users of advanced dbt and connection environment features. We initiated a fast rollback to mitigate and are working to prevent similar issues in the future.