Olo incident

Ordering Disruption

Minor

Resolved after 32 minutes, affecting Serve, on November 5, 2026.

investigating Nov 05, 2026, 03:26 PM UTC

We are seeing ordering rate return to normal for Serve. We are continuing to monitor for impacts to ordering rate.

Started: Nov 05, 2026, 03:16 PM UTC
Resolved: Nov 05, 2026, 03:48 PM UTC
Duration: 32m
Detected by Pingoru: Nov 05, 2026, 03:16 PM UTC

Affected components

Serve

Update timeline

investigating Nov 05, 2026, 03:16 PM UTC

We are investigating a disruption in ordering capabilities and will provide updates as they become available.
investigating Nov 05, 2026, 03:26 PM UTC

We are seeing ordering rate return to normal for Serve. We are continuing to monitor for impacts to ordering rate.
resolved Nov 05, 2026, 03:48 PM UTC

Impact to ordering has stabilized.

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