Olo incident

Payment Gateway Issues: FreedomPay

Minor

Resolved after 49 minutes, affecting POS Payments, on October 17, 2026.

investigating Oct 17, 2026, 03:56 AM UTC

We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.

Started: Oct 17, 2026, 03:56 AM UTC
Resolved: Oct 17, 2026, 04:46 AM UTC
Duration: 49m
Detected by Pingoru: Oct 17, 2026, 03:56 AM UTC

Affected components

POS Payments

Update timeline

investigating Oct 17, 2026, 03:56 AM UTC

We're detecting elevated errors processing payments through FreedomPay. POS payments may be affected at locations using FreedomPay as their payment gateway.
resolved Oct 17, 2026, 04:46 AM UTC

This incident has been resolved.

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