Olo incident

Elevated Error Rates on Automations

Minor

Resolved after 1 hour 41 minutes, affecting Automations, on July 10, 2026.

monitoring Jul 10, 2026, 06:37 PM UTC

Restoring services complete and we are monitoring the results.

Started
Jul 10, 2026, 05:34 PM UTC
Resolved
Jul 10, 2026, 07:15 PM UTC
Duration
1h 41m
Detected by Pingoru
Jul 10, 2026, 05:34 PM UTC

Affected components

Automations

Update timeline

  1. investigating Jul 10, 2026, 05:34 PM UTC

    Automations is experiencing elevated error rates linked to an ongoing upstream provider event.

  2. investigating Jul 10, 2026, 06:18 PM UTC

    Upstream issues have been resolved and we are in the process of restoring our services to a good state

  3. monitoring Jul 10, 2026, 06:37 PM UTC

    Restoring services complete and we are monitoring the results.

  4. resolved Jul 10, 2026, 07:15 PM UTC

    This incident has been resolved.

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