Olo incident

Point of Sale Partner Issues: NCR Cloud

Minor

Resolved after 2 hours 39 minutes, affecting Ordering API and Serve and 1 more, on June 21, 2026.

monitoring Jun 21, 2026, 10:03 PM UTC

We are seeing orders being processed successfully through NCR. We are continuing to monitor the situation.

Started
Jun 21, 2026, 07:42 PM UTC
Resolved
Jun 21, 2026, 10:21 PM UTC
Duration
2h 39m
Detected by Pingoru
Jun 21, 2026, 07:42 PM UTC

Affected components

Ordering APIServeSwitchboardPoint of Sale Partners

Update timeline

  1. investigating Jun 21, 2026, 07:42 PM UTC

    We're detecting elevated errors processing orders through NCR Cloud. Ordering may be affected at locations using NCR Cloud as their point of sale provider.

  2. monitoring Jun 21, 2026, 10:03 PM UTC

    We are seeing orders being processed successfully through NCR. We are continuing to monitor the situation.

  3. resolved Jun 21, 2026, 10:21 PM UTC

    This incident has been resolved.

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