Olo incident
Point of Sale Partner Issues: NCR Cloud
Minor
Resolved after 2 hours 39 minutes, affecting Ordering API and Serve and 1 more, on June 21, 2026.
We are seeing orders being processed successfully through NCR. We are continuing to monitor the situation.
Affected components
Ordering APIServeSwitchboardPoint of Sale Partners
Update timeline
- investigating Jun 21, 2026, 07:42 PM UTC
We're detecting elevated errors processing orders through NCR Cloud. Ordering may be affected at locations using NCR Cloud as their point of sale provider.
- monitoring Jun 21, 2026, 10:03 PM UTC
We are seeing orders being processed successfully through NCR. We are continuing to monitor the situation.
- resolved Jun 21, 2026, 10:21 PM UTC
This incident has been resolved.
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