Olo incident

Some reporting data is delayed

Minor

Resolved after 6 hours 52 minutes, affecting Dashboard and Reporting, on August 22, 2026.

resolved Aug 23, 2026, 03:38 AM UTC

The Issue with our data pipelines has been resolved, both Dashboard and reporting data is up to date.

Started
Aug 22, 2026, 08:45 PM UTC
Resolved
Aug 23, 2026, 03:38 AM UTC
Duration
6h 52m
Detected by Pingoru
Aug 22, 2026, 08:45 PM UTC

Affected components

DashboardReporting

Update timeline

  1. investigating Aug 22, 2026, 08:45 PM UTC

    We are investigating an issue with our data pipelines which may cause outdated data in parts of Dashboard and reporting.

  2. investigating Aug 22, 2026, 08:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 22, 2026, 08:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 23, 2026, 12:14 AM UTC

    We continue to see progress processing the data pipeline backlog. We are continuing to monitor for any further issues.

  5. resolved Aug 23, 2026, 03:38 AM UTC

    The Issue with our data pipelines has been resolved, both Dashboard and reporting data is up to date.

Your product runs on more than Olo

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →