Officient incident
Exact Online Jaarrekening - Error message when creating and opening an annual report (NL)
Ongoing since 08:54 AM UTC, affecting Exact Online Jaarrekening.
You may receive an error message "Er is helaas iets niet goed gegaan. Indien de fout zich blijft voordoen, neemt u dan contact met ons op via de servicedesk" when creating an annual report. Despite the error message, the annual report is still created. Additionally, in some cases, you also receive an error message when opening the annual report: “500 Fout op de server. Er is helaas iets niet goed gegaan. Indien de fout zich blijft voordoen, neemt u dan contact met ons op via de servicedesk”. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
Affected components
Update timeline
- investigating Nov 04, 2026, 08:54 AM UTC
You may receive an error message "Er is helaas iets niet goed gegaan. Indien de fout zich blijft voordoen, neemt u dan contact met ons op via de servicedesk" when creating an annual report. Despite the error message, the annual report is still created. Additionally, in some cases, you also receive an error message when opening the annual report: “500 Fout op de server. Er is helaas iets niet goed gegaan. Indien de fout zich blijft voordoen, neemt u dan contact met ons op via de servicedesk”. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.
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