Is Officient down?

Last checked 5m ago
Current status
Officient has degraded performance

3 active incidents: Exact Online – Payment batches are not matched automaticall…, Exact Boekhoud Gemak - Error loading large general ledger a… · +1 more

Official status page: https://status.officient.io · Polled every 5 minutes · 30 components tracked

Officient is reporting degraded performance right now (last checked 5m ago). Services are up but slower or partially failing.

Real-time Officient status, recent outages, and incident history — pulled directly from Officient's official status page at https://status.officient.io every 5 minutes. Pingoru tracks 30 Officient services and has captured 126 incidents in the last 90 days (95.17% uptime). Get email, Slack, Discord, or webhook alerts the moment Officient reports a new incident — free for 5 monitors, no credit card.

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Officient uptime 95.17% uptime · past 90 days
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Active incidents 3

  1. Ongoing ● 20h 22m
    Started Sep 11, 2026, 10:47 AM UTC
    Bank links / PSD2
    Timeline · 1 update
    • investigating · Sep 11, 2026, 10:47 AM UTC

      You may experience that payment batches executed via an Exact PSD2 bank link for ING are not matched automatically based on the payment batch ID. We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.

    Latest: You may experience that payment batches executed via an Exact PSD2 bank link for ING are not matched automatically based on the payment batch ID. We are investigating the issue. As…

  2. Ongoing ● 21h 47m
    Started Sep 11, 2026, 09:22 AM UTC
    Exact Boekhoud Gemak
    Timeline · 1 update
    • identified · Sep 11, 2026, 09:22 AM UTC

      You may experience issues loading information on the "Info and Reports" screen ("Info en rapportage") in Exact Boekhoud Gemak. We have identified the issue and are currently working on a solution. We will update this page as soon as more information is available. Our apologies for the inconvenience.

    Latest: You may experience issues loading information on the "Info and Reports" screen ("Info en rapportage") in Exact Boekhoud Gemak. We have identified the issue and are currently workin…

  3. Ongoing ● 1d 19h
    Started Sep 10, 2026, 12:03 PM UTC
    Exact Reeleezee
    Timeline · 1 update
    • investigating · Sep 10, 2026, 12:03 PM UTC

      Payment and direct debit orders submitted through a Rabobank PSD2 bank links may incorrectly show the status "File rejected by bank" after the authorization of a PSD2 bank link has been renewed or changes have been made to the services of a Rabobank connection. As a result, affected orders have not been received by the bank. In addition, affected PSD2 bank links may incorrectly be displayed as a Rabo Boekhoudkoppeling. As a possible workaround, customers can try to renew the bank link again. We are currently investigating issue and we will update this page once more information becomes available. Our apologies for the inconvenience.

    Latest: Payment and direct debit orders submitted through a Rabobank PSD2 bank links may incorrectly show the status "File rejected by bank" after the authorization of a PSD2 bank link has…

Recent outages & incidents

Past 90 days
  1. Resolved 14h 55m
    Started Sep 10, 2026, 06:15 PM UTC · Resolved Sep 11, 2026, 09:10 AM UTC
    Exact Boekhoud GemakExact Multivers
    Timeline · 2 updates
    • identified · Sep 10, 2026, 06:15 PM UTC

      You may notice that you are not able to transfer information through the ODBC connection. The issue has been identified and we are working on a solution. We will update this page as soon as more information is available. Our apologies for the inconvenience.

    • resolved · Sep 11, 2026, 09:10 AM UTC

      The issues have been resolved. You are able to use ODBC to export data again. If issues still occur, please do not hesitate to contact Support. Our apologies for the inconvenience.

    Latest: The issues have been resolved. You are able to use ODBC to export data again. If issues still occur, please do not hesitate to contact Support. Our apologies for the inconvenience.

  2. Resolved 37m
    Started Sep 10, 2026, 10:41 AM UTC · Resolved Sep 10, 2026, 11:19 AM UTC
    Exact Online Premium
    Timeline · 4 updates
    • investigating · Sep 10, 2026, 10:41 AM UTC

      You may experience degraded performance or unexpected errors in Exact Online Premium. We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.

    • identified · Sep 10, 2026, 10:54 AM UTC

      As we are implementing a fix, Exact Online Premium is currently unavailable.

    • monitoring · Sep 10, 2026, 11:00 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 10, 2026, 11:19 AM UTC

      This issue has been resolved. Our apologies for the inconvenience.

    Latest: This issue has been resolved. Our apologies for the inconvenience.

  3. Resolved 1d 2h
    Started Sep 10, 2026, 07:10 AM UTC · Resolved Sep 11, 2026, 09:48 AM UTC
    Exact Boekhoud GemakExact Multivers
    Timeline · 2 updates
    • identified · Sep 10, 2026, 07:10 AM UTC

      You may miss statements from ABN AMRO and ING Bank for your bank links. The issue has been identified and we are working on a fix. Please refrain from manually importing the statements in the meantime to prevent double statements in the future. We will update this page as soon as more information is available. Our apologies for the inconvenience.

    • resolved · Sep 11, 2026, 09:48 AM UTC

      The issues have been resolved. All related bank mutations have been imported. If issues still occur please do not hesitate to contact Support. Our apologies for the inconvenience.

    Latest: The issues have been resolved. All related bank mutations have been imported. If issues still occur please do not hesitate to contact Support. Our apologies for the inconvenience.

  4. Resolved 1d 21h
    Started Sep 09, 2026, 01:21 PM UTC · Resolved Sep 11, 2026, 10:56 AM UTC
    Exact Online
    Timeline · 1 update
    • investigating · Sep 09, 2026, 01:21 PM UTC

      You may experience issues when synchronizing the plan board in Exact Online with your Outlook agenda. This includes, but is not limited to a "Due incorrect login information it is not possible to send modifications to the personal agenda's of X employees. Due to technical issues it is not possible to send modifications to the personal agenda of X employees." error. We are investigating the issue. We will update this page once more information becomes available. Our apologies for the inconvenience.

    Latest: You may experience issues when synchronizing the plan board in Exact Online with your Outlook agenda. This includes, but is not limited to a "Due incorrect login information it is …

  5. Resolved 20h 56m
    Started Sep 09, 2026, 11:04 AM UTC · Resolved Sep 10, 2026, 08:01 AM UTC
    Exact Online Bouw
    Timeline · 2 updates
    • investigating · Sep 09, 2026, 11:04 AM UTC

      You may currently experience that no purchase invoices are imported in Exact Bouw from Basecone. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • resolved · Sep 10, 2026, 08:01 AM UTC

      This issue has been resolved and all invoices have been imported in the meantime. New invoices are imported without delay in Exact Online Bouw. Our apologies for the inconvenience.

    Latest: This issue has been resolved and all invoices have been imported in the meantime. New invoices are imported without delay in Exact Online Bouw. Our apologies for the inconvenience.

See the full Officient outage history

108 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 113 incidents View full outage history →