Is Officient down?

Last checked 3m ago
Current status
Officient has degraded performance

2 active incidents: Exact Online Fiscaal – The “calculate” button when calculat…, Exact Online - Blank line between orders to be picked (Glob…

Official status page: https://status.officient.io · Polled every 5 minutes · 30 components tracked

Officient is reporting degraded performance right now (last checked 3m ago). Services are up but slower or partially failing.

Real-time Officient status, recent outages, and incident history — pulled directly from Officient's official status page at https://status.officient.io every 5 minutes. Pingoru tracks 30 Officient services and has captured 113 incidents in the last 90 days (95.93% uptime). Get email, Slack, Discord, or webhook alerts the moment Officient reports a new incident — free for 5 monitors, no credit card.

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Officient uptime 95.93% uptime · past 90 days
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Active incidents 2

  1. Ongoing ● 4d 17h
    Started Jul 24, 2026, 08:09 AM UTC
    Exact Online Fiscaal
    Timeline · 1 update
    • investigating · Jul 24, 2026, 08:09 AM UTC

      You may experience that the button “calculate” does not always respond when calculating via automatic distribution. As a work around you can manually apply the distribution. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    Latest: You may experience that the button “calculate” does not always respond when calculating via automatic distribution. As a work around you can manually apply the distribution. We are…

  2. Ongoing ● 5d 18h
    Started Jul 23, 2026, 07:30 AM UTC
    Exact OnlineExact Online Premium
    Timeline · 2 updates
    • investigating · Jul 23, 2026, 07:30 AM UTC

      You may notice a blank line between the orders in the screen To be picked. We are investigating the issue at the moment and will keep you updated as soon as more information becomes available. Our apologies for the inconvenience.

    • identified · Jul 23, 2026, 02:43 PM UTC

      The issue has been identified, we are currently working on a solution.

    Latest: The issue has been identified, we are currently working on a solution.

Recent outages & incidents

Past 90 days
  1. Resolved 1h 24m
    Started Jul 26, 2026, 07:48 AM UTC · Resolved Jul 26, 2026, 09:12 AM UTC
    Exact OnlineExact Online Premium
    Timeline · 2 updates
    • investigating · Jul 26, 2026, 07:48 AM UTC

      You might experience a delay in the processing of invoices sent to the scanning service. We are investigating this issue, and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • resolved · Jul 26, 2026, 09:12 AM UTC

      This issue has been resolved and there is no longer a delay in processing uploaded documents. Our apologies for the inconvenience.

    Latest: This issue has been resolved and there is no longer a delay in processing uploaded documents. Our apologies for the inconvenience.

  2. Resolved 5h 39m
    Started Jul 23, 2026, 08:48 AM UTC · Resolved Jul 23, 2026, 02:28 PM UTC
    Exact Online Fiscaal
    Timeline · 3 updates
    • investigating · Jul 23, 2026, 08:48 AM UTC

      You may receive an XBRL error message stating “VOS230: The VIA is not available. null;null 4110: Functional error while retrieving VIA data.” when trying to retrieve VIA data through Exact Online Fiscaal. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • identified · Jul 23, 2026, 10:14 AM UTC

      The tax authorities are experiencing an issue in their systems causing the error in retrieving VIA data. The issue has been identified, and they are working on a fix. We will inform you as soon as more information becomes available.

    • resolved · Jul 23, 2026, 02:28 PM UTC

      The Dutch Tax Authorities informed us that the issue is fixed and our software should be able to receive VIA's again. Our apologies for the inconvenience.

    Latest: The Dutch Tax Authorities informed us that the issue is fixed and our software should be able to receive VIA's again. Our apologies for the inconvenience.

  3. Resolved 23m
    Started Jul 22, 2026, 01:40 PM UTC · Resolved Jul 22, 2026, 02:03 PM UTC
    Exact Online Premium
    Timeline · 2 updates
    • identified · Jul 22, 2026, 01:40 PM UTC

      You may experience performance issues in Exact Online Premium. We are investigating this issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • resolved · Jul 22, 2026, 02:03 PM UTC

      This issue has been resolved. When still experiencing performance issues you can delete the cookies and cache in your browser. Our apologies for the inconvenience.

    Latest: This issue has been resolved. When still experiencing performance issues you can delete the cookies and cache in your browser. Our apologies for the inconvenience.

  4. Resolved 39m
    Started Jul 22, 2026, 07:06 AM UTC · Resolved Jul 22, 2026, 07:46 AM UTC
    Exact Online Bouw
    Timeline · 2 updates
    • investigating · Jul 22, 2026, 07:06 AM UTC

      You may get an access denied error upon logging into Exact Online Bouw. The error occurs when the user has the right: View Departments. You can temporarily disable this right to prevent the error. We are investigating the issue and we will update this page as soon as more information becomes available. Our apologies for the inconvenience.

    • resolved · Jul 22, 2026, 07:46 AM UTC

      This issue has been resolved and the message does not get shown incorrectly any longer. If you have temporarily deactivated the right 'View Departments' you can activate this again. Our apologies for the inconvenience.

    Latest: This issue has been resolved and the message does not get shown incorrectly any longer. If you have temporarily deactivated the right 'View Departments' you can activate this again…

  5. Resolved 6h 51m
    Started Jul 21, 2026, 07:32 AM UTC · Resolved Jul 21, 2026, 02:23 PM UTC
    Exact Online Premium
    Timeline · 2 updates
    • monitoring · Jul 21, 2026, 07:32 AM UTC

      You may still be experiencing performance issues due to yesterday's issue. You can resolve the performance issues by deleting the cookies and cache in your browser. Our apologies for the inconvenience.

    • resolved · Jul 21, 2026, 02:23 PM UTC

      This issue has been resolved. When still experiencing performance issues you can delete the cookies and cache in your browser. Our apologies for the inconvenience.

    Latest: This issue has been resolved. When still experiencing performance issues you can delete the cookies and cache in your browser. Our apologies for the inconvenience.

See the full Officient outage history

102 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

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Outage history

Past 90 days · 107 incidents View full outage history →