Officient incident

All products - Not able to convert from an Exact Product to Exact Online (Global)

Ongoing since 10:41 AM UTC, affecting Exact Online and Exact Online Premium.

investigating Nov 02, 2026, 10:41 AM UTC

It is currently not possible to convert from other Exact products to Exact Online. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.

Started: Nov 02, 2026, 10:41 AM UTC
Resolved: Ongoing
Duration: ● 2h 23m
Detected by Pingoru: Nov 02, 2026, 10:41 AM UTC

Affected components

Exact OnlineExact Online Premium

Update timeline

investigating Nov 02, 2026, 10:41 AM UTC

It is currently not possible to convert from other Exact products to Exact Online. We are investigating this issue and we will update this page as soon as there is more information available. Our apologies for the inconvenience.

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