Officient incident

Exact Gripp - Google drive integration isn't working (NL/BE)

Ongoing since 11:26 AM UTC, affecting Exact Gripp.

investigating Oct 27, 2026, 11:26 AM UTC

You may experience that the Google drive integration isn't working. You could see the following error messages: "'Gripp kan de hoofdmap niet vinden. Maak een backup van je bestanden en neem contact op met support." and "De mappen worden op de achtergrond aangemaakt. Heb nog even geduld." Please refrain from resetting your old Google drive integration and activating it again. We are investigating this issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

Started
Oct 27, 2026, 11:26 AM UTC
Resolved
Ongoing
Duration
● 39m
Detected by Pingoru
Oct 27, 2026, 11:26 AM UTC

Affected components

Exact Gripp

Update timeline

  1. investigating Oct 27, 2026, 11:26 AM UTC

    You may experience that the Google drive integration isn't working. You could see the following error messages: "'Gripp kan de hoofdmap niet vinden. Maak een backup van je bestanden en neem contact op met support." and "De mappen worden op de achtergrond aangemaakt. Heb nog even geduld." Please refrain from resetting your old Google drive integration and activating it again. We are investigating this issue and will update this page as soon as more information becomes available. Our apologies for the inconvenience.

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