Officient incident

Exact Online - Invalid error when creating or renewing Rabobank PSD2 bank link (NL)

Officient experienced a minor incident on September 15, 2026 affecting Bank links / PSD2, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started: Sep 15, 2026, 07:20 AM UTC
Resolved: Sep 17, 2026, 08:34 AM UTC
Duration: 2d 1h
Detected by Pingoru: Sep 15, 2026, 07:20 AM UTC

Affected components

Bank links / PSD2

Update timeline

investigating Sep 15, 2026, 07:20 AM UTC

You may experience that creating a Rabobank PSD2 bank link or renewing an existing consent is unsuccessful. After completing the authorization process, the following error message may be displayed: "Access has been granted to a different bank account." We are investigating the issue. As soon as more information becomes available we will update this page. Our apologies for the inconvenience.
identified Sep 17, 2026, 05:53 AM UTC

The issue has been identified and a fix is being implemented.